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Job Title:

Ʈũ Ʈ Ͼ (Support Engineer)

 

 

Job Summary:

We are now looking for a Support Engineer that will provide technical service and support to our customers. In this role, you will troubleshoot and resolve problems to stabilize and optimize customer networks. You will configure and integrate different nodes and solutions in new and live customer networks.

The Support Engineer typically interacts with customer technical staff, operation managers, service engineers and other groups within the Service Delivery organization. You may also interact with groups in sales, R&D, 3rd party suppliers and local authorities.

As there are no distinct borders between the areas, you will need to be flexible and master more than one area. You are expected to travel internationally and work in different cultural environments. The technical development is rapid and you are responsible for continuously keeping your competence and skills up to date.

Working as a support engineer will require a broad knowledge within telecom and Datacom, covering both hardware, software and network knowledge. You will work, collaborate, and communicate in an international environment, both with colleagues internally as well as customers and suppliers to Ericsson. The role more than often requires you to take on big responsibility and it is important that you can work independently.

 

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Responsibilities:

          Customer issue handling

          Handling of dedicated support

          Software Update Management (SUM) handling

 

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Key Qualifications:

         Education: Bachelors degree or above

         Experience: New grads

         Domain experience: Radio Access Network, eNodeB, LTE, 5G, etc.

         Native Korean

         Negotiation & argumentation skills

         Planning & organizing skills

         Delivering results & meeting customer expectations

         Presentation & communication skill

         Working with people

         Applying expertise & technology

 

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Recruitment Process:

         End of Application: ~ August 17

         Application Review: Late August

         The recruitment process may be different depending on the job and may be changed due to scheduling and circumstances. Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

 

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Benefits:

         ٷνð (Flexible Working Hour)

         ߽ (Free Lunch)

         ް (Congratulations and Condolences)

         Ƿ (Employee Medical Expense Subsidy)

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         ڱ/ (Children Education Subsidy)

         ǰ (Medical Check-up)

         ڱ (Housing Loan)

         ޾ü (Condominium)

         Ļ (Cafeteria Benefit)

 

 

Others:

         Location: Ericsson-LG HQ (Meritz Tower) ( ޸Ÿ)

         Salary: Company Regulation (Competitive) ȸ

         Type of Employment: Regular

         How to Apply

   https://jobs.ericsson.com/main/jobs/289995?lang=en-us&previousLocale=en-US

   Click Apply and submit your KOR & ENG resume in 1 file (doc, pdf) ̷¼, resume, ڱҰ 1 doc Ȥ pdf Ϸ ۼϿ Resume ε

         Not ready to apply, or have some questions first? Feel free to email us at ******@*******.*** for more information.

         This job post may be closed early if all openings are filled.

         If there is any false information in the application, the offer may be cancelled.

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Why is Ericsson a great place to work?

Ericsson enables communications service providers to capture the full value of connectivity. The companys portfolio spans Networks, Digital Services, Managed Services, and Emerging Business and is designed to help our customers go digital, increase efficiency, find new revenue streams, and create new user experiences. Ericssons investments in innovation have delivered the benefits of telephony and mobile broadband to billions of people around the world ensuring our solutions – and our customers – are at the forefront of innovation.   We support networks that connect more than 2.5 billion subscribers. With over 100,000 employees and customers in 180 countries, we combine global scale with technology and service leadership.  40 percent of the worlds mobile traffic is carried over an Ericsson network.  And, our Technology for Good and Connect to Learn programs include creating technology that makes it easier to save lives, feed societies, bring technology to emerging markets and connectivity to remote areas, and grow businesses and prosperity.

At Ericsson, we give our employees the freedom to think big and navigate their career, on a global scale. We create technology that helps others, from helping people enjoy their favourite content to helping people recover from natural disasters by enabling better communications between rescue workers. Your ideas and innovations can turn into achievements that impact society and change the world, creating new connections, new possibilities, and new capabilities.  We find that Ericsson is at its best when we bring together the diverse skills of our people. Working across business areas, across cultures, across geographical borders, across technical disciplines. More often than not, across ground-breaking solutions. Next generation technology can be staggeringly complex. But the simpler it is to use; the more people benefit from it. Join us and help build technology that makes it simple to connect with information, business, societies, and each other.