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[담당업무] I. Retail
- Set retail target and drive retail team to achieve of annual sales targets with tangible action plans
- Define and monitor KPI’s for the frontline staff
- Develop motivation schemes (incentive) for sales staff
- Develop quality retail team in all boutiques through Monthly Touch Base and follow closely individual staff productivity
- Daily operational support for the boutiques
- Frequent market visit and business review meeting with boutique managers
- Implementation of retail event plan (opening, customer and special topic events, etc.) at the operational level
- Work closely with marketing, sales administration and logistics, oversee correct level per market needs/individual store mix and store size with maximum stock turnover, optimize stock level and mix to achieve sales objectives
- Preparation of sales analysis, sales forecast
- Identify opportunity with floor manager
- Identify operation/ commercial issues in the boutiques and work out the solutions for improvement
- Training, developing and mentoring boutique managers/staffs in order, stock and logistic function
- Plan career development opportunities for boutique staffs
- Communicate company’s vision and strategies with clear sales direction to the retail team; structure the retail organization and allocate responsibilities
- Participate to the HR activities such as hiring, assessment and termination of retail staff
- Mystery shopper program implementation and evaluation
- Support retail team for all administrative related work
- Gather and analyze local market competition information
II. Network Development
- Focus on retail, upgrade retail network through new strategic opening, relocation and renovation, etc.
- Work with HQ and local project management team /contractors in the successful opening of New boutiques and/or renovations from the planning phase to completion
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[자격요건] - Degree holder
- Minimum 7 years’ experience in the area of retail operations and at least 3 years managerial position with successful track record, preferably gained from high end luxury retail industry
- Good command of written and spoken English
- Pragmatic and result oriented
- Entrepreneurial mindset, strong negotiation skills
- Mature, stable and presentable
- Good business sense and strategic thinking and high integrity
- Excellent leadership, sales & luxury skills with proven track record
- Excellent interpersonal skills
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