ARRI Korea Ltd. (¾Æ¸®ÄÚ¸®¾Æ À¯ÇÑȸ»ç)
Service Engineer, CSS Application
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Job Title: Service Engineer, CSS Application
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[´ã´ç¾÷¹«] Key Activities
• Together with regional sales, visiting potential clients in the Asia Pacific region for ARRI CSS Products explanation, demonstration
• Develop and maintain advanced and in-depth knowledge of the use and repair of ARRI¡¯s Camera Stabiliser System Products and related 3rd party products and software
• Performing technical and precise repairs, evaluating the performance, condition, and quality control of new and used camera stabilizer equipment and accessories
• Troubleshooting and identifying equipment issues, and providing estimates of repairs for clients
• Handles customer calls regarding repair appointments, repair status, support on service-related issues and customer repair questions
• Handles bench and/or field repair of ARRI products according to prescribed protocols and quality standards
• Manages the implementation and completion of paperwork for the service departments, including but not limited to estimates, service orders, payment arrangement,
and shipping/ pick up
• Timely and accurate completion of administrative duties regarding service work including opening, updating, and closing of service cases in the required information systems.
[ÀÚ°Ý¿ä°Ç] Requirements
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• Operation experience of Steadicam or other similar systems is preferred.
• Experiences in servicing and repairing of professional camera stabilizer equipment or electronics repair.
• A Bachelor¡¯s degree in electronic / computer engineering or related fields preferred.
• Understanding of video production, camera operation and cinematography is a plus
• Exceptional analytical troubleshooting and problem-solving skills
• Basic knowledge of Windows, Linux, Microsoft Office Software
• Excellent communication skills and the capability to explain and communicate about complex technical matters
• Ability to handle stressful situations professionally and interact with co-workers and clients respectfully
• Able to travel domestically and internationally, as necessary, to headquarters and manufacturers, visiting customers, trade shows and set locations
• Highly Organized and attention to details
• Excellent in written and spoken English is a must
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