아벨리노 소개 

Who we are? Avellino.

(주)아벨리노는 미국에 본사를 두고 있는 생명공학 전문 BIO 기업입니다.

아벨리노는 각막 기능저하증에 대한 최초의 상용 유전자 검사를 개발하여 의사들이 시력 상실을 예방하거나 지연시킬 수 있도록 신속하고 정확한 검사를 제공하였습니다.  

아벨리노는 지속적으로 혁신을 거듭하고 있으며 차세대 염기서열화(NGS) 유전자 패널 테스트를 개발 중에 있습니다. 이러한 진행성 안질환 진단 외에도 각막 이식과 다른 질환에도 적용할 수 있는 최첨단 siRNA와 CRISPR 유전자 편집 프로그램도 개발하고 있습니다.

2020년, 아벨리노는 FDA가 승인한 코로나바이러스 진단 테스트(Avelino SARS-CoV-2/COVID-19 테스트) 기술을 보유하고 있으며, 코로나 바이러스 테스트에 대한 전 세계적 요구를 충족하기 위해 운영범위를 확대하고 있습니다. 

*홈페이지   https://www.avellino.com/

담당업무 및 자격요건

Primary Duties & Responsibilities

상세 업무내용

 

1. Maintenance & Operation

l  Create tickets and document all activities in the ticketing system

l  Provides advanced technical support, responds to work orders and helpdesk tickets. 

l  Stays current with technological developments in systems administration technology and recommends ways to take advantage of new technology

l  Ensure that systems and their applications are at current release levels, patched, securely configured, and in good repair.

l  Managing related IT, internet issues

l  Develops procedures to maintain security and protect systems from unauthorized use, acts of nature, and user abuse

l  Manage and monitor all installed systems and infrastructure

l  Manage the software and hardware Inventory with accuracy.

l  Keeping systems operating efficiently by performing any necessary upgrades and repairs

l  Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures

l  Purchase and implement new machines (PCs, servers, network equipment) and new software.

 

2. Problem-solving

l  Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions.

l  Performing problem-solving tasks when alerted by a user or monitoring system

 

3. Professional knowledge

l  Office 365 Administration and troubleshooting

l  Working knowledge in configuring Active Directory, DNS, DHCP, Group Policy

l  Working knowledge of VPN connectivity and client trouble shooting

 

4. User training

l  Training or directing users on the correct use of software and hardware within the system

l  Help users in using PC peripherals: printer, video conference, projector, scanner, iOS device, etc.

l  Provide Tier 1 support, including daily operations, onboarding/offboarding

l  Provide the new user training of how to use basic system (Window login, email, share folder, etc. Serve as the first point of contact for customers needing technical assistance over the phone, by email, or in-person

 

5. Support

l  Support daily operations both on site and remotely

l  Provide evening and weekend support (off-hours support), as assigned

 

6. Cooperation

l  Support daily operations both on site and remotely

l  Provide evening and weekend support (off-hours support), as assigned

l  Coordination with maintenance companies, hardware/software providers, and/or with ALU IT team in case of failures.

l  Communicate with Headquarters IT team

l  Liaise with vendors and other IT personnel

 

 

Minimum Requirements

우선 자격요건

           l     Good communication in spoken English is the priority.

l  Bachelor’s Degree in Computer Science or equivalence in comparable job experience.

l  A minimum of 5 years in systems administration and support

l  3 + years’ experience supporting Microsoft 365 workloads; SharePoint Online, Exchange Online, OneDrive, Microsoft Teams

l  A minimum of 1 year in a startup environment and/or have experience playing the role as the sole IT Department Representative of an organization

l  Experience troubleshooting VOIP and Digital phones

l  Experience with monitoring systems desired

l  Experience with Windows server up to 2019

l  Experience in installing, configuring and troubleshooting Windows and Linux Desktop and Server based environments

l  Experience with cloud environments and virtual appliances/machines

l  Knowledge in telecommunication, TCP/IP based LAN/WAN, network monitoring and maintenance

l  Strong knowledge of IT support processes including ticket management

l  Provides timely resolution to complex IT issues, including working with vendors on escalated issues that cannot be resolved immediately

l  Strong scientific method and technical know-how to troubleshoot errors to resolution in the most efficient manner possible

 

 

Competencies

역량

l  Self-motivated, energetic, organized, and results oriented with an entrepreneur mentality

l  Ability to multitask and prioritize competing deadlines

l  Problem solving, decision-making and scientific learning

l  Strong written and oral communication skills

l  Assertive and respectful personality with a high level of social skills in order to deal effectively and persuasively with a team

l  Ability to work under general direction and independently determine approach to solutions or seek clarification

근무조건

• ㆍ근무형태:정규직(수습기간)-3개월

  ㆍ근무일시:주 5일(월~금) 오전 9시~오후 6시

  ㆍ급여:회사내규에 따름

  ㆍ근무지역:(135-080) 서울 강남구 역삼동 616-19 강남이음빌딩 - 서울 9호선 신논현 에서 300m 이내

  
  

전형단계 및 제출서류

• 전형단계: 서류전형 > 면접진행 > 최종심사 > 최종합격
• 추가 제출서류
  국/영문 이력서 및 자기소개서 (특히 영문이력서 및 자기소개서 필수)

접수방법

• 접수방법: 인크루트 채용시스템, 별도 홈페이지 https://avellinolab.bamboohr.com/jobs/view.php?id=382
• 접수양식: 인크루트 이력서, 개인양식 

기타 유의사항

• 입사지원서 및 제출서류에 허위사실이 있을 경우 채용이 취소될 수 있습니다.