[Summary]
The Senior SAP Business Analyst
collaborates with key business stakeholders to carry out
technology strategies and find solutions
for business needs. This role is instrumental in
facilitating business involvement, decision
making, and coordination of business resources to
deliver and implement high quality projects
and prepare business area for changes impacting
their areas. The Business Analyst acts as
the liaison in understanding a business customer¡¯s
information or process needs and carrying
that message back to a more technically oriented IT
staff.
2. Essential Duties and Responsibilities
(Key Activities)
• Responsible for compliance with applicable
Corporate and Divisional Policies and
procedures, processes, and task
assignments.
• Maintains positive and cooperative
communications and collaboration with all levels of
employees, customers, contractors, and
vendors
• Facilitates meetings with the business to
elicit, analyze and document detailed business
requirements
• Makes appropriate recommendations for
continuing, modifying, or abandoning proposed
projects based on the results of
feasibility studies and/or cost/benefit analyses
• Maps current processes to the desired
state and identifies gaps such as program functions,
output requirements, input requirements and
sources, data conversion strategies, and
system techniques and controls
• Performs business process analysis to
define configuration requirements
• Balances needs and acts as liaison
between the business and the technology areas
• Develops business process flows and data
models for new system development or for process
redesign
• Provides solid test designs, develops
test cases and reviews/approves the execution of those
test cases
• Contributes to end-user training as
needed
• Provides support to existing applications
and resolves business and technical problems
• Performs technical system activities as
needed
• Keeps informed of trends and new
developments in technology to better advise management
of means to accomplish business and
information systems goals
• Communicates effectively with management
to enhance their understanding of the
Senior SAP Business Analyst
opportunities and limitations of
information systems
• Performs other related duties and
responsibilities, on occasion, as assigned
• SAP Job Duties (if needed):
- Works on tickets submitted by the SAP
user base to answer questions, fix issues and
process standard changes caused by changes
in the business.
- Works on small enhancements when approved
by functional management.
- Follows established processes in
accordance with GIT policy (i.e., Change Management,
etc.)
- May provide direction to other team members
3. Position Accountability/Scope
• Works with minimal management direction.
• This position will provide functional
support for the production users of SAP: ECC, CRM,
SCM and GTS and give work direction to
other team members
4. Dimensions – Education / Experience /
Skills
3.1. Education and English
• Bachelors¡¯ Degree or equivalent
experience
• English Level : Intermediate or higher
level of global communication
3.2. Experience
• Total 5~10 years of IT Experiences
(Manufacturing/Healthcare Domain)
• 3 or more Years of experience in IT
project management
• IT Demand, Requirement Management
• 3 or less years of experience of SAP
system Operation/Development/Process Design in
SCM/PP/MM/QM
--- Preferred ---
• Excellent communication and customer
service skills. Able to bridge communication
between technical areas and business areas
for a full and complete understanding of
expectations
• Ability to multi-task efficiently on
several simultaneous efforts
• Ability to drive requirements and project
work through to closure
Senior SAP Business Analyst
• Experience in formal design review
• Experience in training material creation
and delivery, using a variety of training methods
• Ability to create quality test designs;
experience writing test cases and reviewing/approving
the execution of those test cases
• Experience working in a broader
enterprise/cross-division business unit model preferred.
• Ability to work in a highly matrixed and
geographically diverse business environment.
• Ability to work within a team and as an
individual contributor in a fast-paced, changing
environment.
• Ability to leverage and/or engage others
to accomplish projects.
• Ability to travel approximately 10%,
including internationally.
• Ability to maintain regular and
predictable attendance.
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