Minimum qualifications:

  • 5 years of experience within UX, Human-Computer Interaction, applied research, and/or product research and development.
  • Experience in leading, prioritizing, and conducting foundational research methodology.
  • Ability to speak and write in Korean fluently.

Preferred qualifications:

  • 7 years of experience within UX, Human-Computer Interaction, applied research, and/or product research and development.
  • Experience conducting international user research to measure products' user experience and interaction.
  • Experience conducting mixed methods research, with an understanding between qualitative and quantitative methods.
  • Experience in direct or indirect team management.
  • Product sense and focus on understanding consumer product/market landscape.
  • Excellent verbal and written communication skills, including communicating research results in a clear, concise, and compelling way through written reports and presentation.

About the job

At Google, we follow a simple but vital premise: "Focus on the user and all else will follow." User Experience Researchers (UXRs) make this possible.

User Experience (UX) is made up of multi-disciplinary teams of Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers who care deeply about the people who use our products. We play an integral part in gathering insights about product user needs, attitudes, emotions, and behaviors to inspire and inform design. We collaborate closely with each other, engineering, and product management to create industry-leading products that deliver value for our users and Google’s businesses.

As a User Experience Researcher (UXR), you’ll help your team of UXers, product managers, and engineers understand user needs. You’ll play a critical role in creating useful, usable, and delightful products. Working with stakeholders across functions and levels, you'll have impact at all stages of product development. You’ll explore user behaviors and motivations by conducting primary research such as field studies, interviews, diary studies, participatory workshops, ethnography, surveys, usability testing, and logs analysis.

The UXR community at Google is unique and will help you do your best work. You’ll have the opportunity to work with and learn from UXRs across Google through regular meetups, mentor programs, and access to internal research tools.

The Insights team is the centralized research group at YouTube. We address foundational questions and existing research to help uncover opportunities and elevate product excellence for all of YouTube. You'll focus on providing insights on the user needs and the challenges of YouTube's users in Korea and other critical key developed markets across Asia Pacific (APAC).

User experience is at the forefront of how we create intuitive, innovative, and beautiful products that people love. We strive to learn and understand our users’ needs, behaviors, and emotions to gather insights that inform product strategy and design. Our UX teams include designers, researchers, content strategists, and engineers who are passionate about quality, usability, and simplicity. We work on collaborative teams to solve complex challenges and craft experiences that highlight our products’ unique capabilities and personalities. Our work touches billions while exemplifying a key principle that is core to Google’s philosophy: “Focus on the user and all else will follow.”

Responsibilities

  • Lead and conduct strategic user research to identify user insights and product opportunities in developed markets across APAC.
  • Identify gaps, conduct desk research, generate hypotheses, and develop qualitative or mixed methods research plans.
  • Generate creative deliverables, develop artifacts, and methods of communication to build empathy about users.
  • Work with designers, product managers, engineers, and research to prioritize customer needs and research opportunities in a fast-paced, rapidly changing environment.