Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 7 years of relevant experience with product and policy communications.
  • Ability to speak and write in English and Korean fluently.

Preferred qualifications:

  • Experience working in a communications role (e.g. as an on the record spokesperson).
  • Experience in driving both creative storytelling around products as well as managing crises and escalations.
  • Familiarity with a range of policy challenges in the high tech sector, such as content regulation and copyright.
  • Ability to work effectively in a fast-paced ambiguous environment.
  • Ability to think, plan, and execute on multiple projects simultaneously, and to influence stakeholders.
  • Excellent written and verbal communication skills, with the ability to communicate complex product and policy-related topics clearly.

About the job

As a member of the Global Communications & Public Affairs team, you will work cross-functionally to help communicate with journalists and other thought leaders; devise specific communications materials and campaigns; engage in face-to-face meetings with commentators and other opinion formers; and develop print and web-based material supporting these campaigns. We're looking for great communicators who can understand complex issues and explain them in person and also via well written, simple blog posts, FAQs, video scripts and more.

As a Communications Manager, you'll lead and develop communication strategies in Korea for our consumer and creator products. Working closely with APAC, you will also manage YouTube policy communications in Korea, developing and executing against communication plans that take on difficult challenges around working with controversial content, hate speech, and misinformation or other challenging issues. You will create connections with YouTube's regional team in APAC to drive awareness of both the challenges and opportunities in Korea.

We help inform and educate users, advertisers, partners, opinion leaders--and our own employees--about the benefits of Google's products, our distinctive company culture/values and our approach to the big public policy issues of the day. You are quick-witted, entrepreneurial and intellectually curious. To succeed in this role, you are willing to try new things and can manage numerous projects with tight deadlines. Things happen quickly at Google, and to do great work, you need to be an enthusiastic team player who can work cross-functionally with partners across PR, Communications, Marketing, Product, and beyond.

Responsibilities

  • Work with cross-functional teams to develop and execute creative campaigns around YouTube’s products and trending content, as well as coming up with novel ways to tell creator stories.
  • Manage press interest around controversial content and policy enforcement on YouTube, including helping reporters understand how YouTube’s Community Guidelines work. Be a media spokesperson for YouTube, communicating the platform's policies, tools, and broader key messages to the press.
  • Develop and maintain close, productive relationships with key journalists and influencers in tech and content business.
  • Provide media training and real-time coaching during interviews to executives and spokespeople.
  • Work closely with YouTube’s Partnerships, Public Policy, Trust and Safety, Legal, Product, and Engineering teams to distill complex concepts into coherent and easy-to-understand communications material.