[담당업무]

BASIC SUMMARY:

The Technical Service Scientist II will provide technical support for Microbial Solutions products and services. Also responsible for resolving client issues and supporting client testing needs. Assist field sales personnel in product demonstrations, installations, new customer training and product validations, and manage the annual qualification program.



ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provide technical assistance and problem resolution to customers via telephone, email, or on site communication. Analyze and resolve routine and unique product performance and user error issues.

• Schedule and perform LAL system installations, qualifications, and training sessions.

• Develop LAL methods and validation of customer samples for specific test methods.

• Maintain current understanding of FDA and USP guidelines and regulations as they pertain to LAL testing.

• Responsible for documentation as required by company policy, cGMP and FDA.

• Maintain current understanding of emerging technologies and competitive products.

• Provide training documentation (SOP, package insert, manuals, etc) for products.

• Participate in special projects as assigned to support ongoing product development.

• Perform all other related duties as assigned.

QUALIFICATIONS:

• Education: Bachelors degree (B.A./B.S.) or equivalent in chemistry, microbiology, biology, or related scientific field.

• Experience: At least 3 years related experience.

• An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experience listed above.

• Certification/Licensure: None.

• Other: Advanced computer and math literacy required.

[근무부서 및 직급/직책]

근무부서: Microbial Solutions/ Korea
직급/직책: 팀원, 대리

[자격요건]

경력사항: 경력(3년 이상 )
학력사항: 대학교(4년)졸업 이상
직무기술: 생명공학·바이오·화학, R&D, 연구소, 공정, 실험, 생명공학, 의약품, 분석화학, 의약, 제약, 합성