¢Ã Company: ±Û·Î¹ú ·°¼Å¸® ºê·£µå ¢Ã Position: Omnichannel Director ¢Ã Responsibilities - In collaboration with the Zone Managing Director and Omnichannel HQ team in Rome, develop and drive an innovative, robust, forward-thinking and integrated omnichannel strategy and continuously seek opportunities & tools to enhance & fuel the growth of the Omnichannel mindset with the Region and the Store Network. - Collaborate & partner with Marketing, Operations, Merchandising and Retail Functions in order to provide clients with 360 commercial and CRM strategies and to reach business goals. - Own the Regional ecommerce P&L and be responsible of driving sales and profitability. - Continuously examine & analyze the digital business from sales, merchandising, marketing and operations perspective & use this data to further drive ecommerce sales. - Develop business cases and partnerships in the execution of growth initiative (new launches, services and/or categories, localization by market). - Be the advocate for regional needs within HQ omnichannel roadmap. - Maximize in-store usage of the Omnichannel functionalities and tools within Clienteling app; provide guidance and training where necessary, in collaboration with Retail Training team. - Develop and ensure CRM key program or campaigns through complementing and targeted in-store digital actions to engage and nurture the relationship with both New and Existing clients. - Analyze and manage results on Client¡¯s Services centers and build them as revenue channels, combining the service to clients with conversion rate. Team: - Lead, develop and inspire the teams across the three functions ensuring they have a clear vision and understanding of the overall strategy, and the role they in its success. - Ensure each team member understands their role in each event/experience and ensure responsibilities and activities are properly allocated. - Assess team member¡¯s performance and support them in continuously improving and elevating their skills. ¢Ã Requirements - Minimum 10 years of retail experience. Fashion or luxury is plus. Strong communication skills and teamwork, especially ability to communicate with retail teams. - Ability to manage several tasks simultaneously and meet tight deadlines, good at prioritization. - Availability to periodically travel to visit markets in scope. - Significant track record in running a successful ecommerce business and managing its P&L - Proven people leader with the ability inspire, lead, motivate & develop diverse teams at all levels. - A true team player who enjoys working in an environment which will stretch & expose them to working across multiple departments & teams. - High energy individual who thrives working in a fast paced and evolving organization. - Ability on influence others and move towards a common vision and/or goal. - Commercial acumen. - Fluent in English ¢Ã ±Ù¹«Áö: ¼¿ï ¢Ã Á¦Ãâ¼·ù : - À̷¼¸¦ MS Word ÆÄÀÏ·Î ´ã´ç ÄÁ¼³ÅÏÆ® Email·Î º¸³»Áֽñ⠹ٶø´Ï´Ù. - À̷¼¿¡ Áö¿øºÐ¾ßÀÇ °æ·Â »çÇ×À» ÃÖ´ëÇÑ ±¸Ã¼ÀûÀÌ°í »ó¼¼È÷ ±â¼úÇØ ÁÖ½Ã±æ ¹Ù¶ø´Ï´Ù. - »çÁø ÷ºÎ¿ä¸Á / ÀÀ½ÃºÐ¾ß / ¿¬¶ôó / ¿¬ºÀ(Çö ¿¬ºÀ & Èñ¸Á ¿¬ºÀ) ±âÀç ¢Ã Contact point : ±è°æ¹Î ºÎÀå Home : www.hennymccoy.com Cell: ***-****-****// Email : ******@*******.*** ** À̸ÞÀÏ·Î Á¢¼ö¹Ù¶ø´Ï´Ù (¿Â¶óÀÎÀ¸·Î Áö¿øÇÒ °æ¿ì È®ÀÎÀÌ ´Ê¾îÁú ¼ö ÀÖÀ½)** |