IT Analyst Consumer Platform – B2C 

Philip Morris Korea Inc. (PMK) is currently seeking a talented, experienced and results-driven IT professional to join its Information Technology function, based in Seoul, Korea. This is a unique opportunity to join a world-class multinational company and an industry leader in Korea in a role that will present you with outstanding professional challenges, learning opportunities and career growth.

BE A PART OF A REVOLUTIONARY CHANGE 

At Philip Morris International (PMI), we’ve chosen to do something incredible. With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.

PMI’s journey to a smoke-free future is fueled by technology. The total transformation we’re going through means that there are unique Business/IT projects projects here to match all levels of skills and ambitions –From either pace-setting global pilot projects to vital local updates or end-to-end local CRM, Omni-channel B2C projects are in line with Global Standard Operating Process (SOP). . Whether you want to pursue a personal passion or build an international career, there’s space here to develop in any number of directions. To join us in IT you’ll need to be driven and equally happy whether you’re taking the strategic view or diving deep into processes. We'll make sure you're set up to succeed whatever your project is, our culture is agile and collaborative, and we genuinely believe our people are some of the best you’ll ever work with.

YOUR ‘DAY TO DAY' 

- Design, development and maintenance of B2C digital solutions including eCommerce, digital marketing, Retails sales (Direct/In-direct) and call center to achieve PMK strategies in line with the global PMI standards and procedures

 

- Understand the Consumer Journey framework and differentiate consumer experience via B2C digital solutions and design their solutions to interface with the Other global/local Ecosystem 

- Understand commercial business needs, rationalize and define IT solutions to deliver tangible business benefit to commercial departments 

- Proactively identify business requirements and agree the solution with Local, Regional and Global Key stakeholders. 

- Support the deployment, localization of global/core business system solutions including data alignment. 

- Support delivering IT services in an optimum way and ensure proper service management practices are in place to maximize operational efficiency. 

- Support planning and managing the delivery of consulting and other services by external and internal service providers in order to ensure delivered service levels meet the business needs. Select and manage contractual relationship with any locally sourced vendors. 

- Actively collaborate and build relationship with customers, suppliers and service partners on all aspects of service delivery to ensure the end to end service chain is aligned to meet the current and future needs of the customers. 

- Ensure adherence to all PMI policies and guidelines on security and compliance by supporting the assessment, planning and implementation of IT ISDP requirements (policies, guidelines, Data Privacy etc.) to minimize risks regarding confidentiality, integrity and availability of data. 

- Demand Management Process

WHO WE'RE LOOKING FOR  

- Bachelor’s degree in Computer Science from University or above preferred 

- At least 2-4 years in relevant IT and Digital experience 

- Experiences in multinational company with a global IT Organization/set-up and outsourcing model preferred 

- Strong technical knowledge in commercial and digital platform in FMCG (Fast-moving consumer goods) environment, and good understanding of retail business (B2C) in digital space and offline touchpoints like flagship store 

- Highly preferred experience with solution deployment in e-Commerce space that includes digital marketing strategies, product development, online sales strategies, web analytics for actionable insight 

- Highly preferred experience in Salesforce.com solution (SaaS): Service Cloud, Marketing cloud and other salesforce components 

- Understanding or experience in using productized Cloud Services (Amazon Web Service, Microsoft, or Google) 

- Hands-on experience reviewing and elaborating business and technical requirements and converting to solution design 

- Experience in Software Development Cycle a plus (process & platform design, tool implementation and user validation test) 

- Hands-on knowledge of Data architecture and analytics tools such as Microsoft Power-BI experience a plus 

- Ability to effectively collaborate in a project-based organization 

- Good command of written and spoken English and Korean 

- Team-player with excellent interpersonal, communication and influencing skills.

WHAT WE OFFER

Our success depends on the men and women who come to work every single day with a sense of purpose and an appetite for progress. Join PMI and you too can: - Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore. - Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong. - Be able to work in flexible work schedule (half-day Fridays), and receive competitive compensation & benefits including Group life and accident insurance, Welfare card etc. 

HOW TO APPLY 

- ‘자유 양식의 이력서와 함께 홈페이지 링크 통해 지원 (IT Analyst Consumer Platform – B2C | PMI - Philip Morris International)

- Go PMI career site, "www.pmi.com/careers" and set ‘South Korea’ and search for the job 

- Click ‘Apply Now’ button and ‘Upload a File’ for new applicants 

- Upload your English Resume either in Word or PDF format (merge your files into one file named as your English name, i.e., CV Gildong Hong) 

- Fill in basic information such as employment and education 

- Create password and submit application