Service Engineer, Robotics - Cheonan

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As a Service Engineer for Robotics & Discrete Automation Business Area in Cheonan, China, you will execute service work with low to medium complexity according to work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines.

This position reports to

Field Service Manager

Your responsibilities

• Performing service tasks like installation and commissioning of equipment, identifying technical problems, making analysis through remote or on-site activity in different service categories (installation and commissioning, routine maintenance, extensions, replacements etc.)
• Consulting with and advising customers on the best service solutions in accordance with standard processes, procedures and safety guidelines
• Creating and maintaining strong relationships with customers, appreciating their needs and providing specialist assistance and solutions
• Coordinating and executing specialist projects through planning, meeting milestones and regular reviews
• Troubleshooting simple equipment failure and making recommendations to avoid repeating the problem in the future
• Identifying opportunities to develop new service applications, equipment and methods

Your background

• Majored in Electrical, Mechanical, Automation related engineering discipline or any equivalences
• Certified Industry Electric Engineer, Electric Engineer, or Electric work Engineer are preferred
• The ability to deal with people, and a positive flexible attitude
• Intermediate level in verbal and written English
• Strong sense of responsibility
• Willing to travel > 50% of his / her time.

Benefits

• Flexible work practices
• Life insurance
• Childcare
• Retirement plan
• Sick pay

More about us

ABB Robotics & Discrete Automation is a pioneer in robotics, machine automation and digital services, providing innovative solutions for a diverse range of industries, from automotive to electronics to logistics. As one of the world’s leading robotics and machine automation suppliers, we have shipped over 500,000 robot solutions. We help our customers of all sizes to increase productivity, flexibility and simplicity and to improve output quality. We support their transition towards the connected and collaborative factory of the future. ABB Robotics & Discrete Automation employs more than 11,000 people at over 100 locations in more than 53 countries. www.abb.com/robotics We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website.