- To provide the medical response for medical inquiries based on the regulations and SOP in a timely manner
- To prepare and provide the accurate and balanced responses of medical inquiries for internal and external customers (healthcare professionals, patients, etc.)
- To develop and maintain standard response letter for efficiency.
- To ensure that MI database is kept up to date in terms of medical inquiries and responses.
- To report the inquiries related to adverse event or product complaint to the relevant team.
- To reconcile the list of medical inquiries with PV team on a regular basis etc.
- To review promotional materials ensuring that they are in alignment with the applicable regulations and SOP in a timely manner
- To review promotional materials in compliance with the applicable laws, guidelines, and SOP etc.
- To ensure that the materials are accurate, unbiased, fair-balanced, scientifically rigorous, and non-misleading.
- To document the materials properly and manage the MI database.
- To handle complaint or claims properly in collaboration with relevant employees.
- To monitor other companies' promotional materials regularly.
- Others
- To maintain SOPs in accordance with the relevant regulations and guidelines etc.
- To share the recent published articles of key with related team/departments on a monthly basis.
- To maintain DC books of products
- To deliver the new employee's training regarding MIS related work
- To deliver the training regarding various database to improve the employee's scientific skill
Job Requirements
- More than 2 years¡¯ experience in medical information of pharmaceutical industry
- Or master degree in pharmacy
- Or more than 3 years¡¯ experience in hospital
Major in pharmacy
- Good written and spoken English capabilities
- Sufficient skills to handle MS Office programs
- Good knowledge of general medicine or pharmacy and clinical practice
- Proficient at critically evaluating literature and writing/summarizing clinical and scientific data
- Active and open-minded person to handle multi tasks in the department
Excellent verbal and written communication skills