Key Responsibilities:

·        Propose & communicate to sales advisors - the Annual Implementation Plan of FASHION & WFJ training, to ensure staff adequate confidence and competence of One House, CHANEL knowledge & service skills with market update

·        Manage all FASHION & WFJ TRAINING to ensure high level of client experience including product knowledge and service standard

·        Translation review for training materials on time with accuracy

·        Develop competitive In BTQ training materials based on CHANEL selling ceremony & product

·        Update training record and report monthly basis

·        Collaborate with digital learning professional for e-learning contents creation and delivering

·        Regular update to L&D team the  local learning & engagement implementation progress. Identify  the missing opportunity and provide learning  solution

·        Demonstrate all round training capability from needs diagnosis, program design, measure to review via blended approaches for all levels of retail  population with effective  preparation & planning.

·        Contribute team to transit smoothly as learning partners, both fashion learning team and RLDPs with education function.

·        Preparation & support internal & external event

·        Planning and training of key sales speech of each new product

·        Support and participate in company/divisional project as per assigned

Required Competencies

•          Fluent in written and spoken    English

•          Computer literate (MS OFFICE included)

•          Experience on training delivery is must

•          Demonstrate positive energy – perform    professional and influence audience

•          Proactive approach to identity opportunity or tackle problem

•          Basic commercial sense

•          Ability to digest complex    or new information, and then infuse    the team correctly with her / his input to   make things happen / go beyond    expected

•          Visionary (open to possibilities, long-term focus,    communicates the vision    to inspire)

•          Strategic thinker    (connecting the dots, analytical and systemic)

•          Comfortable with    complexity and ambiguity

•          Curious (personal flexibility, continuous learner)

•          Resilient

•          Good communication and interpersonal skills, able to work    with people at different level

•          Proper  project  management, analytical  skills;  ability  to      influence  others through analytical        recommendations

•          Collaborative in mind to deliver    result that benefit to the company

•          Passion to develop, motivate    and help others    achieve performance goals, stretch    goals

•          Client Service Mindset