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• English + Korean advanced
• Customer data management:
• Resolve matches independently or working with country level stakeholders
• Resolve DQ issues found during data publish
• Resolve issues during data loads from standard templates
• Resolve issues identified from eMDM and downstreams systems through DQ reports (if available)
• Use 3rd party sources for research (OneKey, Country websites) to validate/resolve customer data issues
• Support DCR process, elevate SLA delays, work with 3rd party data provider to resolve issues and response delays