Your Tasks

u  Analysis and processing of IT requests with the ticketing system according to the service level agreement.

IT 요청케이스 분석 및 처리 (서비스레벨 가이드 및 티케팅 시스템 활용)

u  Troubleshooting SW/HW problems on site and via remote access.

원격 및 현장에서 소프트/하드웨어 이슈 해결

u  PC Installation and setup of IT device.

 PC 설치 및 IT기기 셋업

u  IT Hardware management including inventory management and repair.

       IT관련 재고관리 및 수리 등 IT 하드웨어 관리

Your Profile

•   u  Ideally less than 3 years’ experience in IT support or IT helpdesk (entry-level)

    u  Good knowledge of PC, MS OS and Office applications.

    u  Strong customer/service oriented mindset.

    u  Korean native speaker, good English skills. 
   u Bachelor's degree in IT or computer engineering is a plus

  
  

  Vector is world market leader in developing and providing software for automotive ECUs (Electronic Control Units) and a major supplier of tools for the development process of automotive electronic systems. We provide customer-specific software components as well as tailor-made trainings and consulting services. 
   

      벡터코리아는 업계 최고의 기술력을 가진 독일에 본사를 둔 글로벌 기업으로, 수평적이고 자율성이 높은 조직문화에서 해당 분야의 전문가로 성장할 수 있는 포지션입니다. 많은 지원 바랍니다! :)
  
  

Company Benefits

https://jobs.vector.com/ko/we-are/benefits-and-location