[담당업무]

- Handle employee & manager inquiries, requests & cases, responds with accurate resolution upon first contact, or, if necessary, conducts the appropriate investigation and/or research to identify and present the appropriate resolution.
In exception cases, escalates request by escalating HR cases to HR Process Owners, Payroll team, CoEs or HR Partners.
- Interact to understand workplace complaints and conduct appropriate investigation, resolve and escalate appropriately.
- Well-versed on Brand’s Code of Conduct, performance and behaviour expectations, and progressive disciplinary philosophies. Manage fair and consistent discipline when appropriate.
- Execute & support employee life-cycle day-to-day HR processes including and not limiting to pre/onboarding, change job, compensation & benefits administration, leave of absence and separations.
- Prepare Compensation and Benefits data for survey participation and reporting.
- Work closely with Payroll team for Leave and payroll related matters.
- Review and update HR policies and procedures as well as provide explanations to managers and employees, as needed.
- Prepare knowledge-based documents such as summaries and responses to frequently asked questions.
- Identify operational issues and opportunities to update or improve policies and procedures and make recommendations to the HR Services Manager or HR team as appropriate.
- Work closely with the HR Services Manager, other HR functional areas (COE and HRBP’s) and other departments and shared services to establish or revise HR processes as necessary.

[근무부서 및 직급/직책]

직급/직책: 부장

[자격요건]

경력사항: 경력(8년 이상 )
학력사항: 대학교(4년)졸업
기타: 

- Bachelor’s degree, or equivalent, in Human Resources management or a related field. 

- Minimum 8 years’ HR Generalist and Employee Relations experience preferably in manufacturing environment. 

- Experience with workplace investigations and general workplace complaint resolution. 

- Strong computer skills required; Workday or other HRIS experience a plus. Skills: 

- Good spoken and written English. 

- Excellent communication skills with an emphasis on tact and diplomacy to deliver customer service excellence. 

- Strong knowledge in Employment and labour regulations. 

- Self-Confident, Results oriented with problem solving and issue resolution skills. 

- Ability to prioritize, multi-task and remain flexible and change pace with workflow demands. 

- Has a 'can do' attitude and strong ability to work independently as well as in a team environment.

[우대사항]

외국어: 영어 회화능통,독해능통,작문능통