Job Title

Field serive enginner, CT- 대전

Job Description

Role Summary

• Deliver qualified service to customers including corrective maintenance, preventative maintenance, installation and FCO.
• Play a very important role in the growth of customer service business and sales business.

Key Areas of Responsibilities

• Planning and delivering assigned service to customers with high quality, including Corrective Maintenance, Preventive Maintenance, Installation and FCO, focusing on the efficiency and service quality.
• Developing and maintaining good relationships with customers, ensuring customer satisfaction and loyalty; owning customer service quality KPIs for assigned account. Ensuring service process implemented effectively.
• Attending training and developing relevant knowledge and skills, focusing on service competence level and actual service capabilities.
• Providing service support to team members as required, focusing on good team work.
• Preparing and providing kinds of Service Report on an accurate and timely basis.
• Other tasks assigned by team & company.

Qualifications & Requirements

• Bachelor degree or above in Biomedical Engineering, Electrical Engineering or other related major
• Strong technical knowledge on Healthcare products
• Has a service field experience 4~6 years.
• Good communication skill and Open mind to share with others
• Good execution skill
• Good English skill in reading, writing and speaking
• Self-motivation and self-management
• Work base on Daejeon
• ** 보훈 대상자 가점 채용 **

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on innovative, customer-first health technology solutions. Help us improve the health and well-being of billions of people, every year. Ultimately creating a career that no one could have planned for. Even you.