Introduction to the job
Within ASML Customer Support (CS) is responsible for the maintenance and continuous improvement of ASML systems at customer locations. One of the departments in this sector is CS CW EUV Upgrades, responsible for providing upgrade support to customers and service engineers within the Customer Support organization. One of the important roles of SAP coordinator is to manage all relevant parts and tools from preparation to complete return to the warehouse.
Role and responsibilities
- Ensure all materials are available in the FAB on time for Upgrade projects
- During execution, ensure the required parts and tools are available at the right time at the right place.
- Conduct administrative processing of transactions such as maintaining the build-in/build-out list in order to maintain a correct configuration of upgraded machines in SAP.
- Assist in the delivery of spare parts and special tooling during escalations.
- Manage Expiry tools to be returned in time and secure backup tools as well
- Analysis the cause of delay from parts and tools and execute preventive actions (zero repeat activities)
- Research materials in SAP, trace the history of materials in SAP, and escalate materials that are not properly structured in SAP.
- Work with CSCM quality team to guarantee the quality of critical part packing for prohibiting further damage / contamination
- Work with other ASML sectors(CSCM / CSCM In-Fab / CS-Quality) and ensure proper communication, sharing of resources, and other assistance when needed (DOA, FAR, EMO, Urgent PnT handling)
- Participate the project related materials and leading (TMM / PMR / MHO / MHR / 3PLUS..) for improving process quality
Education and experience
- Bachelor - preferably in logistics related
- More than 1 year of experience in ASML or Experience in semiconductor field and logistics technician in CS department for high tech products is a plus.
- Knowledge of ASML logistic process, service order process and SAP
Skills
Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues. There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems.
To thrive in this job, you’ll need the following skills:
- Handle Microsoft office tools skillfully (especially for excel)
- Able to work in a very dynamic and fast paced environment.
- Open for cultural differences and able to work with site of different culture and way of working.
- Motivated, pro-active, self-driven, and flexible.
- Good verbal and written, in English.
- Great coordination skills.
- Flexible, Responsible, and able to collaborate well with stakeholders
Diversity & Inclusion
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.
Other information
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