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Conducts requirements sessions with business users and subject matter experts. Provides guidance in formulating new requirements and aims to improve business processes by coming up with creative and alternative approaches to solving business problems.Manages scope and user expectations by ensuring requirements can be met within existing project budgets and timeframes.Work closely with Global IT to monitor and manage the deployment and the projects in the Retails from an application point of view.Co-ordinate and manage external vendors to ensure quality and timely implementationAssists in developing test cases and participates in the quality assurance process to ensure that requirements are properly implemented. Assist in producing user training documentation and works with the business to train users.
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- Bachelor's degree prefers in Information Systems, Business Administration or related disciplines
- 5 Years of experience in an IT Business/System Analyst or project management role. Preferably with regional exposure in sizable companies
- Experience in project management with ability to work with all levels, especially senior management. Experience in e-commerce, call center, retail applications, Salesforce Commerce Cloud (SFCC) is a plus.
- Experience with e-commerce, EDI/APU integration platforms
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