[Job Summary]
To ensure the implementation and deployment of Digital & CRM solutions into Korea to the agreed requirements and that
this is done with minimal risk and disruption to the business. To maintain and enhance existing Digital & CRM solutions
where required.
Digital & CRM IT Business Analyst’s accountability and responsibility
-Deliver Korea digital & CRM solution project which are in marketing roadmap of Global, Zone and Local
-Ensure global / zone / Korea digital & CRM solution deployment while fill the gap between proposed solution and Korea
requirement include regulations
-Lead to maintain digital & CRM solution while actively monitoring day-to-day operations
-Enhance digital & CRM solution based on business requirement
-Support zone & Korea to identify digital & CRM opportunities
-Support Korea digital & CRM team to analyze data (i.e. Consumer data, digital marketing KPI’s, etc.) and generate
market insight
-Ensure digital & CRM solutions are in full compliance with IT security guideline
(i.e. Consumer data management, data encryption, access management, etc.)
-Identify opportunities for service collaboration with other digital / social platform partners and lead to integrate with
CRM / e-Commerce
-Lead process and system integration with Digital Marketing & promotion agency, Web & Digital solution development
agency, and support to integrate with online market place, 3PL Delivery Company, Payment Service provider
-With deep understanding about IT technical knowledge which is using for Digital IT, candidate should provide professional knowledge of IT technology and methodology for developing excellent business solutions for users
[Qualification & Preference]
-University graduate
-5+ years
-at least 5 years’ experience in Digital Marketing Solutions domain is a plus
-Fluent in both Korean and English
-Computer skill proficiency : Digital & CRM Solutions, MS PPT, Excel, Word