Main Objectives of the Job
Accountability for the overall quality assurance aspect of communication with both internal and external customers. Leads Customer/Account support team of Quality Assurance function. Follow up quality requests and complaints.
Key Accountabilities
- Customer service
- Internal Quality system running
- Supplier Quality Management
- Miscellaneous
Qualifications
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Notice on Fraudulent Job Offers
Unfortunately, we are aware of third parties that pretend to represent our company offering unauthorized employment opportunities. If you think a fraudulent source is offering you a job, please have a look at the following information: https://www.merckgroup.com/en/careers/faqs.html