[담당업무]

 Manages the relation with HQ Store Training to collect, evaluate and prepare a shared
calendar of the learning programs for Stores based on global and local projects.
 Works with local stakeholders (GM, ROP, CRM, and HR) to review business needs and
goals.
 Creation, customization and implementation of Store Training programs (in person
training, webinars, gaming platforms, digital apps, e learning, LMS platform, etc.) in
order to support the achievement of the business goals.
 Manage the training team of the Region/Country with an accurate project management
approach, sharing calendars, timing, programs, evaluation, etc.
 Evaluate training KPI’s and business performance to ensure that training is meeting
business needs and improving performance.
 Creates, designs and executes training strategies and programs both in-house and with
expert third parties
 Deliver trainings including support for on-boarding to Store Staff
 Following proper observation and feedback on the floor, conducts On-the Spot Training
to the store teams
 Collaborates with internal Department to guarantee consistency in covering needs and
relative training projects

[자격요건]

Bachelor’s degree, 10+ years of work experience as Store/Retail Trainer with special focus on Client Journey and Clienteling; Highly developed interpersonal communication and presentation skills; Experience planning and managing both small and large-scale training events Experience in project management and budgeting; Experience in a client facing role at a retail setting, Luxury retail experience is preferred; Digital mindset; Current knowledge of effective learning and development methods; Experience in project management and budgeting; Analytical, instructional, interpersonal and public speaking skills; Proficient in Microsoft Outlook and Office Suite, Success Factors modules, LMS digital platforms for learning and digital training solutions; Very good knowledge of English language; Very fluent in local language (Korean) is a MUST