* 고용형태 : 파견계약직 

[주요업무]
- Responsible for managing orders and complaints in Korea IG business. (Package Gas and Liquid Bulk etc.)
-Handle daily inbound/outbound calls, emails, Purchase Order from customer websites.
- Records on complaint received, assign to appropriate complaint owners and investigators to investigate the matter to solve. 
-Maintain friendly attitude and professional service to maintain good relationship with customers for better experience.
- Responsible for coordination on “order to cash” process, i.e., scheduling, supply chain, plant, commercial teams, etc 
-Check and follow up on the customer requirement and ensure update in SAP.
-Must understand the basic product properties we provide (cylinder, liquid gas, pipeline etc.) to 
handle orders and communicate with customers.
  -Teamwork is important and the exact same information must be delivered from CS team to prevent misunderstanding or miscommunication with customers.
- Develop KPI to improve customer experience and control urgent orders.

[자격요건]
- 전문대 또는 4년제 대학 졸업자
- 영어/한국어 커뮤니케이션 가능한 자
- 전공무관
- MS Office 사용 가능한 자
- SAP 유경험자 우대


[지원 방법]
- 인크루트 지원

 * 제출한 채용 서류는 반환 요청을 할 수 있으며, 반환 요청에 대한 방법 및 제출서류는 아래 링크를 참고하시기 바랍니다. 
단, 홈페이지나 이메일로 제출된 채용서류는 반환의무에서 제외됩니다. ▶ https://bit.ly/3DUQbOi