[담당업무]

1. Order Management

- Daily monitoring sales orders from E-shop

- Order entry in SAP system (SD module)

- Monitoring of Open orders/Backorders and following-up 

  Incomplete/ Credit limits / Cost missing/ Delivery blocks

2. Logistics & Outbound delivery

- Daily delivery monitoring with cooperation of 3PL 

  warehouse

- Customer special requests : Direct shipments, Special 

  packing labelling, Special shipping documents, Shipping 

  conditions, etc.

- Closely working with SCM team for checking the schedules

- Re-schedule & balancing the delivery priorities, considering 

  any urgent cases & special requests

3. Monthly Closing & Invoice

- Monitoring the system invoices after the deliveries

- E-mailing to the customers for checking the monthly sales 

  amounts every month and Issuing each tax invoices 

  through the national tax website. 

4. Complaints & Returns

- Receiving the complaints from the customers, checking 

  the status and following up. (Logistics complaints, Returns, 

  Repairs etc.)

- Process issue of credit notes/debit note or SDF order 

  (Subsequent Delivery Free of charge)

5. Customer Supports

- Support daily inquires from distributors (Providing product 

  information, special documents etc.)

- Share a stock list daily to distributors

6. Sales Supports

- Handling inquiries from the company homepage and 

  official e-mail

- Sales history data

- Checking the other plants’ inventories for the potential 

  spec. in

7. Others

- Physical stock-counting at the 3PL warehouse if required 

  anytime

- Data supports to other team

■ 자격요건

- 학력: 대졸 이상(2~3년제)

- 경력: 아래의 관련업무 3~10년 경력자

> Order Management

> Logistics & Outbound delivery

> Monthly Closing & Invoice

> Complaints & Returns

> Customer Supports

■ 우대사항 

- SAP SD(Sales Distribution)모듈 경험자(필수)

- 영어소통 가능자

- 동종업계(피닉스컨택트, WAGO, 페펄앤드푹스, 알스탈 등) 

  출신 우대

■ 근무조건

- 근무형태: 정규직

- 소속직급: Customer Service팀 대리~과장급

- 연봉수준: 기본급(3,800만원), 인센티브(380만원), 

  식대(264만원)

  * 업무역량, 경력 등에 따라 조정 가능

- 근무일시: 주5일(월~금) 09:00~18:00

- 근무지역: 서울 강남구 테헤란로 429(삼성동, 원방빌딩) 

  9층 (선릉역 10번 출구 300m)

■ 복리후생

- 4대보험, 퇴직금, 인센티브제, 장기근속자 포상,

- 연차, 경조휴가제, 반차, 근로자의 날 휴무

- 의료비지원(본인), 의료비지원(가족), 통신비 지원,

- 차량유류비 지원, 생일선물/파티