Job Description

[벤츠파이낸셜서비스코리아] Digital Workplace Specialis
*고용형태: 직계약직 


[회사소개]
벤츠 승용차 및 상용차 고객을 위한 차별화된 금융서비스를 제공하고 있습니다.

- 고용형태 : 직계약직
- 근무지 : 서울시 중구 서울역 인근
- 근무시간 : 09~18시 / 주 5일
- 복리후생 : 헤딩 홈페이지 또는 컨설턴트 통해 확인
- 급여 : 면접 후 협의
- 채용직급 : 대리급

[주요업무]
o    Digital Workplace Management
Responsible for managing IT Workplace & Digital Workplace related tasks, such as IT devices ((e.g.) Laptop, Mobile device, etc.), user’s Group account requests provision (create, change, deactivate), user’s on/offboard management, Email and MS Products management, Video conference & Collaboration tool management, Network folders & OA devices management, etc. by working together with other IT teams, onsite & online IT Service Desks and suppliers.
  
o    Outsourcing and SLA Management (아웃소싱 및 SLA 관리)
Working with and ensuring SLA with relevant IT outsources and vendors in order to keep the level of work quality and constant improve, streamline and optimize IT Workplace & Digital Workplace with appropriate problem management and change management of the processes. Also sometimes providing 2nd level supports for the issue escalated from onsite & online IT Service Desks. (* currently IT Workplace and Service Desk managed under SLA with outsourcing)
 
o    Asset, Budget & Cost, Group KPI Management 
Managing IT Assets such as IT devices ((e.g.) Laptop, Mobile device, etc.) and Maintaining IT Asset data in IT inventory system. Planning Workplace & Digital Workplace budget including hardware & software upgrade, and Tracking the cost of them by verifying procurement material, IT SA, IT contract, invoices, etc. Monitoring Group IT Workplace & Digital Workplace related KPI and improving in case of low KPI by coordinating and checking them from different IT teams and relevant suppliers.
 
o    Support of Monthly IT Security Review  and Yearly Vulnerability Analysis & Assessment 
Working for IT Department’s Monthly IT Security Review by providing IT Workplace & Digital Workplace related evidences and checking them from different IT teams and relevant suppliers. Also working for Yearly Vulnerability Analysis & Assessment (3 times per a year for different view and area) by providing IT Workplace & Digital Workplace related evidences to assessor, mitigating the vulnerabilities with relevant responsible IT teams and suppliers, and maintaining technical documentation. 
 
o    Other Relevant Duties as Assigned  
Assisting Infrastructure & IT Security Team manager in order to plan and implement corporate and local tasks. 


Job Requirements

[자격요건]
- Computer Science, Information Technology, or related degree preferred
- Minimum 1 years of IT infrastructure and/or Digital Workplace experience
- Experience in Windows core technologies, Windows 10/11 administration and AD administration experience
- Proficiency with computer applications, included but not limited, to M365, MS Office Suite, Jira, Confluence, Mobile tech., etc.  
- Knowledge of troubleshooting, foundational understanding of networking, telecom, infrastructure, cybersecurity and endpoint, etc.
* Personal skills
- High degree of team spirit, and Strong desire to constantly learn
- Good problem solving and moderation skills
- High reliability in delivering results
- Language skills: Fluent in Korean and very good English skill

[지원서류]
- 영문 이력서(필수)
- 국문 이력서(선택)

[지원방법]
담당자 이메일(******@*******.***)로 지원서류 보내주세요.


[담당자 및 문의처]
- 담당자: 헤딩 김희연 매니저
- 이메일: ******@*******.***r
- 오픈채팅: https://open.kakao.com/o/sKedIDXf


[기타안내]제출한 채용 서류는 반환 요청을 할 수 있으며, 반환 요청에 대한 방법 및 제출서류는 아래 링크를 참고하시기 바랍니다. 단, 홈페이지나 이메일로 제출된 채용서류는 반환의무에서 제외됩니다.▶ https://bit.ly/3DUQbOi