Overview

 

Are you inspired to help customers empower their employees, maximize the employee experience, and do great work using the devices and apps they love? We are looking for someone to help customers who are undergoing significant changes to the way they work as we continue to shift into a truly hybrid work model. Microsoft is at the forefront of this transformation. Come and help organizations rethink aspects of their business in a way that sets them and their people up for success in this new world of work.  
  
Are you insatiably curious? Do you embrace uncertainty, take risks, and learn quickly from your mistakes? Do you collaborate well with others, knowing that better solutions come from working together? Do you stand in awe of what humans dare to achieve, and are you motivated every day to empower others to achieve more through technology and innovation? Are you ready to join the team that is at the leading edge of Innovation at Microsoft?  
  
As a Global Black Belt (GBB) Microsoft 365 you will be a senior solution sales leader within our enterprise sales organization working with our most important customers and deals. You will lead a virtual team of technical, partner, marketing, and engineering resources to advance the sales process and achieve/exceed solution sales and usage/consumption targets for related workloads in your accounts. You will help customers evaluate their applications, recommend solutions that meet their requirements, remove roadblocks to deployment and drive customer satisfaction.  
  
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.  


Qualifications

 


Required/Minimum Qualifications


 • 3+ years technology-related sales or account management experience

 • OR Bachelor's Degree in Computer Science, Information Technology, Business Administration, or related field AND 2+ years technology-related sales or account management experience.


Additional or Preferred Qualifications


 • 4+ years technology-related sales or account management experience

 • OR Bachelor's Degree in Information Technology, or related field AND 3+ years technology-related sales or account management experience

 • 2+ years of related experience in a Modern Work cloud sales and/or technical sales roles


Knowledge, Skills, Abilities


 • Business Acumen

 • Business Knowledge

 • Business Relationship Management

 • Challenger Mindset

 • Change Management

 • Competitor Intelligence

 • Conflict Resolution

 • Consultative Selling

 • Creativity

 • Decision Making

 • English Language Proficiency

 • Executive Relationships

 • Financial Analysis

 • Forecasting

 • Microsoft Product Knowledge

 • Microsoft Services

 • Negotiation

 • Opportunity/Deal Orchestration

 • Oral Communication

 • Presentations

 • Problem Solving

 • Sales Strategy

 • Sell-With Partners

 • Social Selling

 • Storytelling

 • Technical Communication

 • Technical Sales

 • Technical Solutions

 • Technology Industry Knowledge

 • Trusted Technical Advisor

 • Written Communication


Responsibilities

 

As an M365 GBB, you will be the M365 sales expert in your assigned area of specialization.

  •  • Drive complex and strategic deals and influence new Modern Work strategic opportunities by engaging with key business and technical contacts, understanding customers’ business and technology priorities, governance, decision, and budget processes, and landing the value proposition of M365 platform, including Copilot for Microsoft 365 and other Teams workloads (Phone and Teams Premium).
  •  • Build customer trust with technical expertise in identity and management solutions, communications & productivity platforms, and AI solutions.
  •  • Act as subject matter expert for Modern Work workloads, navigating complex deal orchestration, supporting competitor displacement opportunities, and sharing proven practices with field sellers through readiness and coaching to accelerate sales opportunities and engage confidently at CxO level to present your findings and initiatives.
  •  • Accelerate Microsoft 365 advanced workload opportunities with creative deal strategies, POCs, demos and storytelling that overcome customer challenges, while leveraging core team stakeholders (Marketing, Partners, Engineering, FastTrack, Biz Desks).
  •  • Foster and expand Microsoft’s relationships with Customer Business Decision Makers and support sales teams.
  •  • Mentor Modern Work Specialist members of the team and lead the community to foster best practice sharing.
  •  • Influence engineering and product groups with closed loop feedback supporting refining the sales process and product updates.