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Field Coach - ¿Ü±¹°è ·°¼Å¸® ¸®Å×ÀÏ
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Field Coach - ¿Ü±¹°è ·°¼Å¸® ¸®Å×ÀÏ |
[´ã´ç¾÷¹«] - Enhance client experience & service level in BTQ : You will ensure consistent excellence of the Maison¡¯s experience for clients and deliver Maison¡¯s client experience service training program & follow up coaching. You will monitor mystery shopping / client feedback results and develop action plans. You will also support CRC team to deliver a seamless omnichannel client service experience including all knowledge of the services and products. |
[ÀÚ°Ý¿ä°Ç] °æ·Â»çÇ×: °æ·Â(4³â ÀÌ»ó 9³â ÀÌÇÏ) - 4~9
yrs¡¯ experience in retail or luxury fashion & hospitality industry. - excellent
interpersonal skills and positive attitude. - familiar
with role-playing activities & giving constructive feedback.
- fluent in English. (verbal & written) [¿ì´ë»çÇ×] ¿Ü±¹¾î: ¿µ¾î ȸȰ¡´É,µ¶ÇØ°¡´É,ÀÛ¹®°¡´É |
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