At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in pharmaceutical, medical devices and diagnostics markets, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/ .
[Responsibilities]
This position is part of the JJMK Strategy & Innovation department and reports directly to the Business Excellence Lead.
1. Establish & enhance SFE monitoring system (CRM-MS Dynamics) correlating potential for business, investment of activities & results achieved with reporting and dashboard
2. Manage project for customer master data migration
3. Oversee the implementation and maintenance of CRM system, enduring data accuracy and integrity
4. Collaborate with sales, marketing, HCC, IT, Prof. Ed and other functions to define CRM requirement and workflow.
5. Lead training sessions to educate sales teams on CRM best practices and system functionalities
6. Analyze customer data and create dashboards to identify process improvement and sales growth and ensure compliance with company standards and regulations.
[Requirements]
- 5 years of experience in data analysis within the healthcare industry, with at least 2 years in CRM and SFE-related roles. However, this is not a mandatory
- Strong understating of CRM/SFE principles, practice, and technologies
- Excellent analytical skills with the ability to interpret complex data sets and generate actionable insights
- Proven experience in CRM implementation and management, preferably in healthcare industry
- Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams
- Project management skills, with experience managing multiple projects simultaneously
- Good communication skill both in English and Korean
[지원 방법]
www.careers.jnj.com 접속 -> Position Number 검색 -> 해당 모집 공고의 “Apply Now” 클릭 후 온라인 지원 프로세스 진행
[제출 서류]
국&영문 자유 양식의 이력서/자기소개서
[서류 마감일]
채용시 마감
[유의사항]
- 국가 보훈 대상자 및 장애인은 관련 서류 제출 시 관계 법령에 의거하여 우대합니다.
- 서류 전형 합격자에 한하여 개별 통보합니다. 단, 회사 사정에 따라 지연될 수 있습니다.
- 입사 지원 서류에 허위 사실이 발견될 경우, 채용 확정 이후라도 채용이 취소될 수 있으며 향후 채용이 제한됩니다.
- 제출된 서류는 반환되지 않으며, 별도 요청 시 삭제합니다.