Customer Engineer, Data Management, Google Cloud

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Minimum qualifications:

• 7 years of experience working in a sales engineering or a customer-facing role.
• Experience leading IT strategy discussion and design cloud adoption plans.
• Experience with database technologies, administration and management tools, performance tuning techniques, SQL, troubleshooting, and data migration strategies to cloud.
• Experience delivering technical presentations and live demonstrations of database products.
• Ability to communicate in English and Korean fluently to engage and support customers.

Preferred qualifications:

• Experience architecting and developing software or infrastructure for scalable and secure distributed systems.
• Experience in legacy database and open-source database solutions (i.e., Oracle, SQL server, MySQL, PostgreSQL).
• Experience working in technical sales or consulting in the fields of cloud computing, data, and information lifecycle management.
• Experience in writing code in a common development languages such as Java, Python, JavaScript, C++, Scala, R, or Go.
• Ability to proceed with database assessments and database PoCs.
• Ability to learn, understand, and work quickly with new emerging technologies, methodologies, and solutions in the Cloud/IT technology space.

About the job

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are engineered for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

As a Customer Engineer, you will work with the Cloud Sales teams as an enterprise database subject matter expert to differentiate and portray the goal of Google Cloud to our customers. You will help prospective customers and partners understand Google Cloud, explain technical features, help customers design architectures, engage in proof-of-concepts, and troubleshoot potential roadblocks related to database migration and data back-ends for new app development.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

• Work with the team to identify and qualify business opportunities, understand key customer business and technical issues, and develop the strategy and solution to support their stakes.
• Inspire customers and peers to solve difficult problems with ambitious and novel solutions.
• Manage the technical relationship with Google’s customers, including managing product and solution briefings, proof-of-concept work, and the coordination of additional technical resources.
• Work with customers to demonstrate and prototype Google Cloud product integrations in customer/partner environments, and travel to customer sites, conferences, and other related events as needed.
• Recommend integration strategies, enterprise architectures, platforms, and application infrastructure required to complete solutions using best practices on Google Cloud.

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Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

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