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[Mohegan INSPIRE Entertainment Resort]
¸ðÈ÷°Ç ÀνºÆÄÀÌ¾î ¿£ÅÍÅ×ÀθÕÆ® ¸®Á¶Æ®´Â ¾Æ½Ã¾ÆÀÇ Â÷¼¼´ë ¿£ÅÍÅ×ÀθÕÆ® ¸®Á¶Æ®ÀÌÀÚ ±Û·Î¹ú °ü±¤ ¸í¼Ò·Î½á ´Ù¾çÇÑ ÃÖ°í±Þ ½Ã¼³°ú Áñ±æ °Å¸®¸¦ ÇÑ ÀÚ¸®¿¡¼ ¸¸³¯ ¼ö ÀÖ´Â °÷ÀÔ´Ï´Ù. ¿©±â¿¡´Â 1,200½Ç ±Ô¸ðÀÇ ·°¼Å¸® È£ÅÚ 3°³µ¿, ¿Ü±¹ÀÎ Àü¿ë Ä«Áö³ë Áß ±¹³» ÃÖ´ë±Ô¸ðÀÇ °ÔÀÌ¹Ö ½Ã¼³, ´Ù¾çÇÑ K-pop ¹× ±Û·Î¹ú ¾ÆƼ½ºÆ®ÀÇ °ø¿¬ÀÌ °¡´ÉÇÑ 15,000¼® ±Ô¸ðÀÇ ±¹³» ÃÖÃÊ ´Ù¸ñÀû ¾Æ·¹³ª, ¿©·¯ ¹æÇâÀ¸·Î »¸¾î ³ª°¡´Â °¡º¯Çü °ø°£À¸·Î ±¸¼ºµÈ ÄÁº¥¼Ç ¼¾ÅÍ, »ç°èÀý ÀÌ¿ë°¡´ÉÇÑ ´ë±Ô¸ð µ¼Çü ½Ç³» ¿öÅÍÆÄÅ© ±×¸®°í ¾ß¿Ü Å׸¶ °ø°£, ±×¸®°í ±¹³»¿Ü À¯¼öÀÇ ¼îÇκ귣µå¿Í, °í±Þ ´ÙÀ̴׺ÎÅÍ ½ºÆ®¸´ Ǫµå±îÁö ´Ù¾çÇÏ°Ô Áñ±æ ¼ö ÀÖ´Â ±Û·Î¹ú ¹Ì½Ä °ø°£, µ¶º¸ÀûÀÎ ÃÖ÷´Ü ¿£ÅÍÅ×ÀθÕÆ® ¿ä¼Ò°¡ °áÇÕµÈ ¸®Å×ÀÏ ½Ã¼³ÀÌ Æ÷ÇԵ˴ϴÙ. Ư»ö ÀÖ´Â ½Ã¼³ ¹× ´Ùä·Î¿î ¿£ÅÍÅ×ÀθÕÆ® ¿É¼ÇÀ» °®Ãá ÀνºÆÄÀ̾î´Â Àü ¼¼´ë¸¦ ¾Æ¿ï·¯ ¸ðµç ¹æ¹®°´¿¡°Ô ÀØÁö ¸øÇÒ °æÇèÀ» ¼±»çÇÒ °ÍÀÔ´Ï´Ù.
[Spirit of Aquai]
¸ðÈ÷°ÇÀ» ´ëÇ¥ÇÏ´Â ¹®È ¡®Spirit of Aquai¡¯´Â ¸ðµç ¸ðÈ÷°Ç ±â¾÷ÀÇ ¸â¹ö¸¦ Çϳª·Î ¿¬°áÇÏ´Â Çൿ°ú °¡Ä¡ÀÔ´Ï´Ù.
Welcoming
Áø½ÉÀ» ´ÙÇÏ¿© ÆÀ¿ø°ú °Ô½ºÆ® ±×¸®°í ÆÄÆ®³Ê¸¦ ÀνºÆÄÀÌ¾î °¡Á·À¸·Î ȯ¿µÇÕ´Ï´Ù.
Building Relationship
ÆÀ¿ø°ú °Ô½ºÆ® ±×¸®°í ÆÄÆ®³Ê¿¡°Ô Ưº°ÇÑ °æÇèÀ» Á¦°øÇÏ¿© Àå±âÀûÀÎ ½Å·Ú°ü°è¸¦ ±¸ÃàÇÕ´Ï´Ù.
Mutual Respect
ÆÀ¿ø°ú °Ô½ºÆ® ±×¸®°í ÆÄÆ®³Ê¸¦ »óÈ£ Á¸ÁßÇÕ´Ï´Ù.
Cooperation
ÆÀ¿ø°ú °Ô½ºÆ® ±×¸®°í ÆÄÆ®³Ê¿Í ÇÔ²² Çù·ÂÇÏ¿© °øµ¿ÀÇ ¸ñÇ¥¸¦ ´Þ¼ºÇÕ´Ï´Ù.
ÀνºÆÄÀ̾î´Â ¸ðÈ÷°Ç °¡Á·À¸·Î¼ ¾ÆÄùÀÌ Á¤½Å¿¡ µû¶ó Áñ°Ì°Ô ÀÏÇÏ¸ç ¿ª·®À» ÆîÃÄ ³ª°¥ ÆÀ ¸â¹öµéÀ» Áø½ÉÀ¸·Î ȯ¿µÇÕ´Ï´Ù.
-Be INSPIRED-
Inspire Entertainment Resort °ø½Ä ȨÆäÀÌÁö: https://inspireer.com
Inspire Entertainment Resort LinkedIn Page: https://www.linkedin.com/company/inspireer
Mohegan °ø½Ä ȨÆäÀÌÁö: https://mohegangaming.com/
[Position Summary]
ÇØ´ç Á÷¹«´Â ÀνºÆÄÀÌ¾î ¸ð¹ÙÀÏ ÀåÄ¡ °ü¸®(MDM), M354(Exchange, SharePoint) ¹× ÇöÇà À̸ÞÀÏ È¯°æ¿¡ ´ëÇÑ Àü¹®°¡Àû(·¹º§III) Áö¿øÀ» Á¦°øÇÒ Ã¥ÀÓÀ» °®½À´Ï´Ù. M365, À̸ÞÀÏ, SharePoint, Teams ¹× ¾ÆÀÌÆù/¾Èµå·ÎÀÌµå ¸ð¹ÙÀÏ ÀåÄ¡¸¦ Áö¿øÇÏ´Â MDM ȯ°æ¿¡ ´ëÇÑ ÁÖÁ¦Àü¹®°¡(SME)ÀÇ ¿ªÇÒÀ» ÇÕ´Ï´Ù. Á÷¼Ó »ó°üÀÇ Áö½Ã¿¡ µû¶ó ÆÀÀ» Á¶Á÷ÈÇÏ°í, ½ÂÀÎµÈ ¾÷¹« ¿äûÀÌ ½ÇÇàµÉ ¼ö ÀÖµµ·Ï Áö¿øÇÕ´Ï´Ù. µµÀÔ °¡´É¼ºÀÌ ÀÖ´Â ¾îÇø®ÄÉÀ̼ÇÀ» ¿¬±¸/Á¶»çÇÏ°í, M365 °ü·Ã º¯È °ü¸®(Change Management)¸¦ À§ÇÑ ¾ÆÅ°ÅØó¸¦ ¼³°èÇϸç, ¾ÖÇø®ÄÉÀÌ¼Ç ¾÷ü Áö¿ø ¹× Àü¹® ¼ºñ½º Á¶Á÷°ú Çù¾÷ÇÏ¿© ÇâÈÄ °¡´ÉÇÑ ¾÷±×·¹À̵å, ±¸¼º º¯°æ, °³¼± »çÇ× ¶Ç´Â ¹ö±× ¼öÁ¤¿¡ ´ëÇÑ ¿¬±¸, ºÐ¼®, ½ÇÇà ¹× Å×½ºÆ®¸¦ ´ã´çÇÕ´Ï´Ù.
Primary Duties and Responsibilities (includes but not limited to)
- ´ç»ç ȯ°æ¿¡ ´ëÇÑ M365 ¾ÆÅ°ÅØó ¼³°è
- ÇÁ·ÎÁ§Æ® ¸Å´ÏÁö¸ÕÆ® ½ºÅ³ ¹× ¸®´õ½Ê °ü·Ã Áö½Ä
- ȯ°æ, À̸ÞÀÏ, SharePoint ¹× Teams¿¡ ´ëÇÑ ¸¶À̱׷¹ÀÌ¼Ç ¹× °ü¸® Áö¿ø°ú °ü·ÃÇÑ M365 °æÇè
- ÇÒ´çµÈ ¾ÖÇø®ÄÉÀ̼Ç(µé)¿¡ ´ëÇØ MDM ¾ÖÇø®ÄÉÀÌ¼Ç ¼ºñ½º ·¹º§ °è¾à¿¡ Á¤ÀÇµÈ Àü¹®°¡Àû(·¹º§III) Áö¿øÀ» Á¦°ø
- Áö¿øµÇ´Â °ü¸® ÅøÀ» ÀÌ¿ëÇÏ¿© MDM ¸ð¹ÙÀÏ »ç¿ëÀÚ ¹× ÀåÄ¡ Provisioning Á¦°ø
- M365 ¹× ÇöÇà ·¹°Å½Ã exchange, SharePoint °ü·ÃÇÏ¿© »ç¿ëÀÚ ¹× °èÁ¤ Provisioning ÆÀ¿¡ ´ëÇÑ Àü¹®°¡Àû(·¹º§III) Áö¿øÀ» Á¦°ø
- SharePoint °ü¸® ¹× Àü¹®°¡Àû(·¹º§III) Áö¿ø
- À̸ÞÀÏ °ü¸® ¹× Àü¹®°¡Àû(·¹º§III) Áö¿ø
- ¾ÖÇø®ÄÉÀÌ¼Ç ¾÷±×·¹À̵å, Áß´ëÇÑ ±¸¼º º¯°æ ¶Ç´Â ¿Ã¹Ù¸¥ MDM ¾×¼¼½º¸¦ º¸ÀåÇϱâ À§ÇÑ ÀÛ¾÷ ¿äû °³¼± »çÇ×°ú °ü·ÃÇÑ ÃÖÁ¾ »ç¿ëÀÚ Å×½ºÆÃ(User Acceptance Testing)¿¡ Âü¿©
- Áö¼ÓÀûÀÎ °³¼± »çÇ×, ¾÷±×·¹ÀÌµå ¹× ´ëü ±â¼ú ¿É¼Ç¿¡ ´ëÇÑ Ãßõ È°µ¿
- Á¤º¸º¸¾È(Information Security)ÆÀ°ú ÇùÀÇ ÇÏ¿¡ ¾ÖÇø®ÄÉÀÌ¼Ç ¾×¼¼½º¿Í °ü·ÃÇÑ ±ÇÀå»çÇ× Á¦°ø
- °³º° ¾ÖÇø®ÄÉÀ̼Ç(µé)¿¡ ´ëÇÑ ¹®¼ ÀÛ¼º ¹× °í°´ ¼ºñ½º Áö½Ä º£À̽º ¾÷µ¥ÀÌÆ®¿¡ Âü¿©
- °³º° ¾ÖÇø®ÄÉÀ̼Ç(µé)¿¡ ´ëÇÑ ±³À° ÀÚ·á ÀÛ¼º Áö¿ø
- ÇÁ·ÎÁ§Æ® ÆÀ ³»¿¡¼ ÇöÀç ÇÒ´çµÈ ¾ÖÇø®ÄÉÀÌ¼Ç ¶Ç´Â ÇâÈÄ ´ã´çÇÒ ½Å±Ô ¾ÖÇø®ÄÉÀÌ¼Ç µî ½Å±Ô/±âÁ¸ ¾ÖÇø®ÄÉÀ̼ǿ¡ ´ëÇÑ MDM ¾×¼¼½º Áö¿ø
- ºñÁî´Ï½º ¿ä±¸»çÇ×À» ÃæÁ·Çϱâ À§ÇÑ ¾÷¹« ¿äû ¹× ±¸¼º º¯°æ¿¡ ´ëÇÑ Áö¿ø
- ÇöÇà ¾ÖÇø®ÄÉÀÌ¼Ç Æ÷Æ®Æú¸®¿ÀÀÇ ±âÁ¸ ±â´ÉÀ» È°¿ëÇÏ¿© ÇöÀç ¶Ç´Â ÇâÈÄ ºñÁî´Ï½º ¿ä±¸»çÇ×À» ÃæÁ·ÇÒ ¼ö ÀÖ´Â ±âȸ¸¦ ½Äº°ÇÏ°í ±ÇÀå
- Ÿ ¾ÖÇø®ÄÉÀÌ¼Ç Áö¿ø ÀηÂ, ºñÁî´Ï½º ¸®´õ½Ê ¹× ÇÁ·ÎÁ§Æ® °ü¸®ÀÚ¿ÍÀÇ Ä¿¹Â´ÏÄÉÀÌ¼Ç ¹× ÇùÀǸ¦ ÅëÇØ ¸®Á¶Æ®/Àü»ç ³» °¢Á¾ ÇÁ·Î¼¼½º ¹× ¾ÖÇø®ÄÉÀÌ¼Ç ¸ðµâÀÌ ÀûÀýÈ÷ ÅëÇÕµÉ ¼ö ÀÖµµ·Ï º¸Àå
- ¾÷¹« ¿äû, °íÀå/¼ö¸® ¹× ÃßÀû, ºÐ¼® ¹× ¿¡½ºÄ÷¹À̼ÇÀ» À§ÇÑ ÇÁ·ÎÁ§Æ®¿¡ ´ëÇÑ ¸ðµç È°µ¿ ¹× ±âŸ °ü·Ã Á¤º¸¸¦ ±â·Ï
- ÇÊ¿ä½Ã ¾÷ü ¼ºñ½º Á¶Á÷¿¡ ¹®Á¦¸¦ ¿¡½ºÄ÷¹À̼ÇÇÏ°í ¼ö¸³µÈ ³»ºÎ ÀýÂ÷¿¡ µû¶ó »óȲÀ» ¾÷µ¥ÀÌÆ®
- ¾÷ü Áö¿ø ¼ºñ½º¿Í °ü·ÃÇÏ¿© Á÷¼Ó »ó»ç¿¡°Ô Çǵå¹éÀ» Á¦°øÇÏ°í °è¾à¿¡ µû¸¥ ¾÷üÀÇ ¼ºñ½º ÀÌÇà ´É·Â¿¡ ´ëÇÑ Æò°¡¸¦ Áö¿ø
- ¾ÖÇø®ÄÉÀ̼ÇÀÇ È¿°úÀûÀÎ »ç¿ëÀ» º¸ÀåÇÒ ¼ö ÀÖµµ·Ï ÁÖ¿ä ¾ÖÇø®ÄÉÀÌ¼Ç »ç¿ëÀÚ¸¦ Âü¿©½ÃÅ´
- ÇØ´ç ¾ÖÇø®ÄÉÀ̼ǿ¡ ´ëÇØ 24½Ã°£/¿¬Áß¹«ÈÞ·Î Àü¹®°¡Àû(·¹º§III) Áö¿ø´ë±â
Minimum Education and Qualifications:
- ÄÄÇ»ÅÍ °øÇÐ, ¿£Áö´Ï¾î¸µ, ºñÁî´Ï½º ¶Ç´Â °ü·Ã ºÐ¾ß Çлç ÇÐÀ§ ¹× ¾ÖÇø®ÄÉÀÌ¼Ç Àü¹®°¡ °æ·Â 2³â
- ´ã´çÇÏ°Ô µÉ ¾ÖÇø®ÄÉÀ̼ǿ¡ ´ëÇÑ ÀÔÁõµÈ Áö½Ä°ú °æÇè
- ¿©·¯ °üÇÒ ±¸¿ª¿¡¼ ÇÑ °³ ÀÌ»óÀÇ ÇØ´ç °ÔÀÌ¹Ö ¶óÀ̼±½º¸¦ ȹµæ ¹× À¯Áö
~¶Ç´Â~
- ÄÄÇ»ÅÍ °øÇÐ, ¿£Áö´Ï¾î¸µ, ºñÁî´Ï½º ¶Ç´Â °ü·Ã ºÐ¾ß ÁØÇлç ÇÐÀ§ ¹× Progressive IT ºÎ¹® 6³â °æ·Â
- ¾ÖÇø®ÄÉÀÌ¼Ç Àü¹®°¡ 2³â °æ·Â
- ´ã´çÇÏ°Ô µÉ ¾ÖÇø®ÄÉÀ̼ǿ¡ ´ëÇÑ ÀÔÁõµÈ Áö½Ä°ú °æÇè
- ¿©·¯ °üÇÒ ±¸¿ª¿¡¼ ÇÑ °³ ÀÌ»óÀÇ ÇØ´ç °ÔÀÌ¹Ö ¶óÀ̼±½º¸¦ ȹµæ ¹× À¯Áö
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- °íµîÇб³ Á¹¾÷Àå ¶Ç´Â ÀÌ¿Í µ¿µîÇÑ ÀÚ°Ý ¹× Progressive IT ºÎ¹® 10³â °æ·Â
- ¾ÖÇø®ÄÉÀÌ¼Ç Àü¹®°¡ 2³â °æ·Â
- ´ã´çÇÏ°Ô µÉ ¾ÖÇø®ÄÉÀ̼ǿ¡ ´ëÇÑ ÀÔÁõµÈ Áö½Ä°ú °æÇè
- ¿©·¯ °üÇÒ ±¸¿ª¿¡¼ ÇÑ °³ ÀÌ»óÀÇ ÇØ´ç °ÔÀÌ¹Ö ¶óÀ̼±½º¸¦ ȹµæ ¹× À¯Áö
[Çʿ俪·®]
- Ź¿ùÇÑ ¼¸é /±¸µÎ ÀÇ»ç¼ÒÅë ´É·Â
- M365 °ü·Ã »ç¿ëÀÚ, ¸¶À̱׷¹ÀÌ¼Ç ¹× ¾ÖÇø®ÄÉÀÌ¼Ç °ü¸® °æÇè
- MDM °æÇè – Workspace One ¹×/¶Ç´Â Microsoft Intune
- ±â¾÷/°³ÀÎ ±â±â »ç¿ëÀ» Æ÷ÇÔÇÑ ¾ÆÀÌÆù ¹× ¾Èµå·ÎÀÌµå ±â±â °ü¸® °æÇè
- Àû¿ë °¡´ÉÇÑ ºñÁî´Ï½º ÇÁ·Î¼¼½º¿¡ ´ëÇÑ ÀÌÇØ
- ÇÁ·ÎÁ§Æ® °ü¸®, ITIL ¹× COBITÀÇ ÇÙ½É ¿ø¸®
Position Summary
This position is responsible for providing Level III support as related to Inspire mobile device management (MDM), M365 (Exchange, SharePoint) and current email environments Serves as Subject Matter Expert (SME) as related to M365, email, SharePoint, Teams, as well as MDM environment supporting the iPhone and Android mobile devices. Coordinates teams as assigned by direct supervisor and assists with the implementation of approved work requests. Researches potential application and required to designing architecture for the change management for M365 and also works with application vendor support and professional service organizations to research, analyze, implement, and test potential upgrades, configuration changes, enhancements or bug fixes.
Primary Duties and Responsibilities: includes but not limited to:
- Required to designing M365 architecture on our environment.
- Required knowledge of Project Management Skill and Leadership
- M365 experience with migration and administrative support for environment, email, SharePoint, and Teams
- Provides Level III support as defined by MDM application service level agreements for assigned application(s)
- Provides MDM mobile user and device provisioning via supported management tools
- Assist and provide Level III support to user and account provisioning teams as related to M365 and current legacy exchange and SharePoint
- SharePoint administration and Level III support
- Email administration and Level III support
- Participates in user acceptance testing for application upgrades, significant configuration changes or work request enhancements assuring proper MDM access
- Influences and provides recommendations for continuous improvements, upgrades, and alternative technical options
- Provides application access recommendations in consultation with the Information Security team
- Involved in creation of documentation for respective application(s) and updating the Customer Service knowledge base
- Assists in the creation of training material for respective application(s)
- Serves on project teams as MDM access to support new and existing applications for currently assigned applications or newly designated applications in which they will be responsible
- Assists in work requests and configuration changes to meet business requirements
- Identifies and recommends opportunities to leverage existing functionality in current application portfolio to meet current or future business demands
- Communicates and coordinates with other Application Support staff, business leadership and Project Manager to ensure appropriate integration of processes and application modules across the property or enterprise
- Records all activity and other pertinent information for work requests, break/fix and projects for the purpose of tracking, analyzing and escalating
- Escalates issues when necessary to vendor service organizations and update disposition per established internal procedures
- Provides feedback to direct supervisor on vendor support services and assists with evaluating vendor¡¯s ability to fulfill contracted service levels
- Engages key application user to assure effective use of application
Secondary Duties and Responsibilities:
- Provides 24/7 Level III on-call support for their respective applications
Minimum Education and Qualifications:
- Bachelors¡¯ Degree in Computer Science, Engineering, Business or a related field and two years of experience as an Application Specialist
- Demonstrated knowledge and experience with the specific application(s) for which they will be responsible
~OR~
- Associates¡¯ Degree in Computer Science, Engineering, Business or a related field and six years of progressive Information Technology experience
- Two years of experience as an Application Specialist
- Demonstrated knowledge and experience with the specific application(s) for which they will be responsible
~OR~
- High School Diploma or equivalent and ten years of progressive Information Systems experience
- Two years of experience as an Application Specialist
- Demonstrated knowledge and experience with the specific application(s) for which they will be responsible
Competencies: Incumbent will master the following competencies while in this position
- Excellent written and verbal communication skills
- Basic level of reading and writing in English
- M365 experience managing users, migrations and applications
- MDM experience – Workspace One and/or Microsoft Intune
- Experience with iPhone and Android device management, including corporate and personal device use cases
- Understanding of applicable business processes
- Fundamentals of Project Management, ITIL and COBIT
Physical Demands and Work Environment:
- Flexible Office Work Environment
- Be able to sit in front of a computer screen for extended periods of time.
- Be able to work in a fast-paced work environment with frequent interruptions.
- Be able to work flexible hours, travel, and frequent trips.
- Must be willing to work flexible to support resort operations.
- Requires a valid driver¡¯s license and passport.
- Must be willing to travel locally and regionally to conduct business, and occasional travel within Korea.
- Requires a valid driver¡¯s license and passport.
- Must be willing to travel locally and regionally to conduct business, and occasional travel within Korea. (ÇØ¿Ü ¿©ÇàÀÇ °á°Ý »çÀ¯°¡ ¾ø´Â ÀÚ)
*This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with this job. INSPIRE Integrated Resort reserves the right to make changes to the above job description whenever necessary.
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