[Position] Leisure Service Agent(1년 이내, 신입가능)

[HR Talk]  

INPSIRE Entertainment Resort Leisure 파트에서 Splash Bay 및 Hotel Pool에서 근무해주실 Leisure Service Agent를 채용합니다. 서비스 부분 또는 접객 분야 1년 이내 경력자에 한하여 지원 가능 하며, CPR 및 수상인명구조요원 자격증 보유자(유효기간 내)와 5성급 호텔 및 대규모 물놀이 시설 근무 경력자는 우대합니다.

자세한 사항은 아래의 Job Description을 참고해 주시기 바랍니다.

Summary:

Performs guest safety and recreational work supervising, swimming and enforcing regulations at a the Splash Bay and Hotel Pool as well as providing for the guests comfort. An essential responsibility of this role includes ensuring cleanliness, setting -up and safety of all areas and facilities and attend to all guests needs within the Splash Bay and Hotel Pool area as per the safety guidelines of the resort operation management.

Primary Duties and Responsibilities (including, but not limited to):

• Observes and patrols Splash Bay, Hotel Pool, Locker Rooms and enforces safety regulations.
• Provide excellent service consistent with the Resort Operation standards operating procedures and brand attributes.
• Greet all guests upon arrival, distribute towels, offer assistance with seating, and delivering consistent guest service, exceeding guest expectations, and providing all other supporting services.
• Knowledgeable of pool facility such as length and depth of all pools
• Operation hours, location of facilities, and emergency procedure for rescue.
• Knowledgeable of resort facilities and services to answer guest inquiries.
• Willing to take ownership of all guest requests and complaints, try to resolve issues immediately and follow up to ensure the guests satisfaction.
• Identify and report defects throughout the pool, notify supervisors and concerned departments immediately of hazards, injuries, equipment or processes that negatively affect the operations.
• Ensure pool areas are clean at any times and report any maintenance issues to engineering department.
• Ensure the pool deck is swept and watered down and that all furniture is in the correct place, when setting up in the morning.
• Knowledge of safety hazards and necessary safety precautions sufficient to be able to establish a safe work environment for self and others.
• Knowledge of pool attractions and equipment sufficient to be able to perform minor maintenance work on the equipment.
• Responsible for maintaining cleanliness of pool deck and facilities including straightening and stacking chairs, collecting soiled towels and trash, moving chairs, towels, replacing flags, and cleaning signs.
• Work closely with other departments that are essential to ensuring a positive guest experience.
• Properly utilize performance feedback, recognition, training, and adherence to company policies, legal requirements

Education and Qualifications:

• High School diploma or equivalent. Basic Computer knowledge 
• CPR and First Aide Certified is an added advantage.
• Excellent customer service skills.
• Previous experience working as a Pool Attendant or Lifeguard in resorts or hotels.

Physical Demands and Work Environment:

• Must be able to lift up to 20 kgs.
• Ability to work in hot, cold, wet, or humid conditions.
• Must be able to work various shifts and flexible hours.

Other Requirements:

• Maintaining confidentiality within the organization and protect any information that classified as confidential.
• Requires a valid driver’s license and passport.
• Guess Facing work Environment
• Be able to stand for extended periods of time(while on duty)
• Be able to work in a fast-paced and Shift work environment
• Based on Operational requirements, be able to work flexible hours including days, evenings, weekends, and holiday periods(Shift Schedule) especially for planned Event.
• Must be willing to travel locally and regionally to conduct business, and occasional travel within Korea. (해외 여행의 결격 사유가 없는 자)

[상세 직무기술서 및 지원방법]

국영문 통합 이력서(word 또는 PDF )를 자체 채용페이지 (WD로 연결됩니다)를 통해 직접 업로드하여 지원

[지원시 유의사항]

‘채용 절차의 공정화의 관한 법률(이하 채용절차법)’에 의거하여,

• 자격증, 학위 등 증빙자료는 추후 요청 시 제출하게 됩니다.
• 이력서에 주민등록번호, 가족사항 등의 개인정보를 기재하지 마시기 바랍니다.
• 장애인 및 보훈 해당자는 관련 법에 의거, 우대합니다.(입사 확정시 추후 증빙 제출)

*당사는 ‘채용절차법’에 의거, 채용 과정 중 업무와 무관한 일체의 개인신상정보를 묻거나 요구하지 않습니다. *

[채용일정]

2024.04.01 ~ 채용 시 마감(서류 제출 순으로 검토되며 빠르게 채용이 마감될 수 있습니다.)

[채용과정]

서류전형 -> 채용담당자 인터뷰 -> Business 인터뷰(2회 이상) -> 평판조회 -> On-Boarding (*상황에 따라 인터뷰 절차가 추가 및 변경될 수 있습니다.)

[인재모집 업체 관계자는 아래 내용을 주의하여 읽어주세요]

Inspire Integrated Resort Co., Ltd.,는 오픈 된 포지션에 대해 의뢰하지 않은 인재모집업체(헤드헌터, 서치펌 등)의 도움을 받지 않습니다. 해당 포지션에 대한 유효한 서면 의뢰 요청 없이 인재모집 업체가 자의적으로 당사의 직원에게 제출한 모든 이력서는 당사의 재산으로 간주됩니다. 또한 기존에 당사와 계약이 체결된 인재모집업체라 하여도 직접적으로 서면 의뢰한 직위에 대해서만 유효하며, 그렇지 않을 경우 대행업체가 추천하여 당사가 고용한 후보자가 있더라도 수수료가 지급되지 않음을 유념하여 주시기 바랍니다.

#LI-JA1