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[Mohegan INSPIRE Entertainment Resort]

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[HR Talk]  

INPSIRE Entertainment Resort¿¡¼­ 1275°´½Ç·Î ÀÌ·ç¾îÁø INSPIRE Entertainment ResortÀÇ Housekeeping ÆÄÆ®¿¡¼­ ±Ù¹«ÇØÁÖ½Ç Housekeeping Coordinator¸¦ ä¿ëÇÕ´Ï´Ù. È£ÅÚ°ü·ÃÇаú Ãâ½ÅÀ» ¼±È£Çϸç, 5¼º±Þ È£ÅÚ ¹× ´ë±Ô¸ð º¹ÇÕ ¸®Á¶Æ® ÀÇ HousekeepingÆÄÆ®¿¡¼­ 1~2³â À̳» ±Ù¹«Çغ¸½Å °æ·ÂÀÌ ÀÖÀ¸½Å ºÐÀº ¿ì´ëÇÕ´Ï´Ù.

ÀÚ¼¼ÇÑ »çÇ×Àº ¾Æ·¡ÀÇ Job DescriptionÀ» Âü°íÇØ Áֽñ⠹ٶø´Ï´Ù.

POSITION SUMMARY

Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare and distribute room assignments to Housekeeping staff. Record, monitor, and update list of ¡®Do Not Disturb' rooms. Ensure that vacant dirty rooms are cleaned by the necessary time and assign rush rooms and rooms previously on the ¡®Do Not Disturb' list. Complete required Housekeeping paperwork.

PRIMARY DUTIES AND RESPONSIBILITIES

Follow all company and safety and security policies and procedures.

Report any maintenance problems, safety hazards, accidents, or injuries.

Complete safety training and certifications.

Ensure uniform and personal appearance are clean and professional.

Maintain confidentiality of proprietary information.

Protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests¡¯ service needs.

Thank guests with genuine appreciation. Ensure adherence to quality expectations and standards.

Develop and maintain positive working relationships with others.

Support team to reach common goals; listen and respond appropriately to the concerns of other employees.

• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Speak with others using clear and professional language; prepare and review written documents accurately and completely.

Enter and locate work-related information using computers.

Main communication channel of housekeeping operation. Communicate very closely, especially with outsourcing companies.

Perform other reasonable job duties as requested by Supervisors.

MINIMUM EDUCATION AND QUALIFICATIONS

Diploma in Business Administration, Hospitality Management, or related major preferred.

Excellent communications skills, written & oral proficiency in Korean and English language.

Other Requirements:

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