Position: CRM Manager

≪Core Accountabilities≫
- Develop, initiate, and manage CRM strategy and plans for clients’ engagement and experiences
: Global events, brand moments, in-store experience, exclusive top VIC programs, etc. to enhance VIC loyalty
- Monitor/Analyze CRM performances to enhance conversion and customer retention and to improve customer experience and lifetime value.
- Analyze customer data to meet CRM KPIs and work closely with stores to continuously improve customer data accuracy and quality.
- Collaborate with other functions and teams to identify opportunities for VIC engagement and loyalty.
- Develop CRM insights and intelligence to support and promote commercial goals
- Work closely with global teams/regional teams to share local plans, needs and results.
- Budget management.

≪Requirements≫
- Bachelor’s degree with over 8 years of Marketing experience and a minimum of 5 years of CRM experience.
- Excellent presentation and communication skills
- Self-motivated and passionate
- Data analysis and management skills.
- Project management experience
- Retail Industry, preferably in Fashion & Luxury experience.
- Fluent English skills both written and spoken.상세 업무내용, 자격요건, 근무조건, 근무환경 등을 입력해 주세요.