CHANEL is a privately-owned company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We care deeply about our employees and strive to create a safe environment that values people’s humanity and uniqueness so that they are free to bring their full selves to work and to their life’s calling.
Inspired by our founder, Gabrielle Chanel, who constantly pushed boundaries in her personal and professional life, there is no one way forward at Chanel. We offer a unique work environment where you are encouraged to better understand the brand, the business, and your motivations, so that together we can unlock the possibility of your growth.
At CHANEL, being a purposeful and human-driven employer means being intentional, meaningful and caring in inspiring our people; fostering environments that reflect our strong values; encouraging and enabling inclusion; and investing in work and workplaces that foster collaboration and well-being. This is critical for the long-term success of our business.
Job Mission
We are seeking a highly motivated and experienced Talent Acquisition Partner - Retail to join us. As the Market Talent Acquisition Partner - Retail, you will play a crucial role in shaping and executing the end-to-end talent acquisition strategy within the market. Your primary focus will be on identifying, attracting, and securing top-tier talents who align with our brand and business goals. This position directly report to Talent Lead, Korea, and dotted report to Head of Talent Acquisition, APAC.
Key Responsibilities:
Talent Acquisition Operational Strategy: Develop and execute a comprehensive retail talent acquisition operational strategy tailored to the unique needs of the market. Collaborate with market leadership to understand business needs, workforce planning, and market trends to ensure the acquisition of high-caliber talent.
Operational Excellence: Oversee and manage the entire recruitment lifecycle, including sourcing, screening, interviewing, assessment, offer negotiation, and onboarding. Ensure a seamless and efficient candidate experience at every touchpoint.
Team Leadership: Lead, mentor, and guide a team of talent acquisition professionals, comprising RPO, sourcers and coordinators. Set clear objectives, provide coaching, and foster a collaborative environment to drive individual and collective success.
Market Mapping: Conduct regular market analysis to identify key talent pools, competitors' talent strategies, and emerging industry trends. Leverage this information to proactively adapt and refine our recruitment approach.
Partnership and Collaboration: Establish strong relationships with hiring managers and business leaders to deeply understand their talent needs and align recruitment efforts accordingly. Provide guidance on best practices and contribute to workforce planning discussions.
Data-Driven Insights: Utilize data analytics to track and measure recruitment metrics, including time-to-fill, cost-per-hire, and source effectiveness. Translate insights into actionable recommendations for continuous improvement.
Diversity and Inclusion: Champion diversity and inclusion in all aspects of the talent acquisition process. Implement strategies to attract a diverse candidate pool and mitigate bias in recruitment practices.
Vendor Management: Collaborate with external recruitment agencies and partners as needed. Evaluate vendor performance, negotiate contracts, and ensure alignment with our talent acquisition strategy.
Customer Care Center Hire Management
Role Specifications:
Academic/ Professional Qualifications/ Work Experience
Bachelor's degree in Human Resources, Business Administration, or related field
Min. 7 to 8 years of proven experience in talent acquisition, preferably within the luxury retail sector or a closely related industry
Experience leading and managing a team of talent acquisition professionals.
Strong understanding of luxury retail market dynamics and the ability to align talent strategies with business objectives.
Excellent communication, negotiation, and interpersonal skills
Data-driven mindset with the ability to analyze recruitment metrics and provide actionable insights
Familiarity with Workday is preferred
Demonstrated success in developing and implementing innovative recruitment strategies.
In-depth knowledge of industry best practices, trends, and legal regulations related to talent acquisition.
Required Competencies
Strong capabilities in operational and strategic talent acquisition
Strong communication, presentation and influencing skills.
Strong leader, relationship builder and collaborative team player
Keen interest in challenging status quo and exploring new ways of doing things through data, processes, and technology.
Advanced skills in tools supporting work of this role, including the Microsoft suite and in particular Excel and PowerPoint
Key Interactions / Stakeholders
Internal
· Regional ODHR Team
· Market ODHR Team
· HR Business Team
· Regional and Market business stakeholders
External
· Consultants / Service vendors
· Human Resources / Talent Acquisition professional bodies