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Affiliate: Roche Diagnostics Korea
Division: Service & Support
Work location: 대구, South Korea
Your key responsibilities
• Conduct operator training for end users after installation of instruments
• Evaluation supporting about the instrument and reagent according to CLSI guideline
• Coordinate customer evaluation of products(according to CLSI guideline)
• Conduct User Seminar about instruments
• Solve application / product problems promptly and completely
• Train for Sales / Engineers / distributors about products
• Maintain/update products information promptly(by Quality Notification & other information letter from GCS)
• Visit Key customers (or sites) regularly for getting user feedback on our products and services.
• Promote our new products for value-based management
• Corporate closely with Service Engineer and Sales team in order to support sales effort, including pre-sales promotion(ex. Presentation of Product)
• Assist customers in the interpretation of test results
• Make materials of something like Product Korean Manual, Reagent Information files and supporting documents for customers
• Support various Certification of Laboratory like “CAP” or “Laboratory accreditation program” in Korea
• Appropriate communication(e.g. Aurora) with GCS or other country co-workers for troubleshooting
• Research and Getting information of competitors
Who you are
At least Bachelor Degree in University (신입 지원 가능, 임상병리사 우대)
Analytic thinking
Training & Presentation skill
Excellent communication skill and interpersonal skill
In fluent English
Submission
• English and Korean resume and self-introduction in 1 MS Word file or PDF file.
• Please include your current salary and expected salary information in resume.
• 국, 영문 이력서와 국, 영문 자기소개서를 1개의 MS Word 혹은 PDF 파일로 제출
• 이력서 상단에 현재 연봉과 희망 연봉을 반드시 표기하시기 바랍니다. 누락 시 이력서가 검토되지 않습니다.
• (보훈)취업지원대상자 우대-취업지원대상자증명서 반드시 제출 요망
Next Step
1. Job application screening 서류 전형
2. Interview 면접 전형
- Interview will be informed to the candidate who passes the resume screen test.
- 면접은 서류전형 합격자에 한해 개별 통보합니다.
- 실무진 면접, 임원 면접
- 면접 일정은 해외지사에서 담당하고 있으며, 일정 확인을 위해 해외 번호(중국)로 연락이 갈 수 있는 점 미리 안내드립니다.
3. Overall assessment 종합 심사
4. Final notification via job offer letter 최종 합격 통지
* The finalist is selected after the comprehensive assessment which includes candidates’ reference check, background check on employment history, education, etc and medical check-up.
채용이 유력한 후보자에 대해서 이력 검증 및 평판 조회, 건강검진 등의 종합심사를 진행하여 최종 합격자를 선정합니다.
At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.