ä¿ëÁ÷¹«
°øÅë ÀÚ°Ý ¿ä°Ç
- TL - ´ëÁ¹ (4³âÁ¦) ÀÌ»ó
- ¿ÜÇ×»ç CSS - ´ëÁ¹ (2, 3³âÁ¦) ÀÌ»ó: Associate`s DegreeÀÇ °æ¿ì °æ·Â ¹«°ü, DiplomaÀÇ °æ¿ì 3³â ÀÌ»óÀÇ Ç®Å¸ÀÓ °æ·Â
- ¸»·¹ÀÌ½Ã¾Æ ºñÀÚ ½Åû Çʼö ¿ä°Ç
- ¼Ò¼È¹Ìµð¾î/¿©ÇàÇ÷§Æû CSS - °íÁ¹ ÀÌ»ó/High School DegreeÀÇ °æ¿ì 5³â ÀÌ»óÀÇ Ç®Å¸ÀÓ °æ·ÂÁõ¸í¼
- ¸»·¹ÀÌ½Ã¾Æ ºñÀÚ ½Åû Çʼö ¿ä°Ç
- ¿Ü±¹°è ¹× ±Û·Î¹ú Ä¿¸®¾î °³¹ßÀ» ¿øÇϽô ºÐ
- °í°´ °æÇèÀ» Áß½ÃÇÏ¸ç ¼ÒºñÀÚ ¶Ç´Â °í°´¿¡°Ô ¿ì¼öÇÑ °æÇèÀ» Á¦°øÇØ º¸½Å ºÐ (ÀÎÅÏ, ÆÄƮŸÀÓ µî)
- ´Ù¹®È, ´Ù¾ð¾î, ´Ù¾ç¼ºÀÌ º¸ÀåµÇ´Â ¼öÆòÀûÀÎ ±Û·Î¹ú Á¶Á÷¹®È¿¡¼ ÇÔ²² ¼ºñ½º¸¦ ¼ºÀå½Ãų ºÐ
- °æ·ÂÀ̳ª °æÇèÀÌ ºÎÁ·ÇÏÁö¸¸ Training À» ÅëÇØ ºü¸£°Ô ¼ºÀåÀÌ °¡´ÉÇϽŠºÐ
- ÇØ¿Ü¿©Çà¿¡ °á°Ý»çÀ¯°¡ ¾ø´Â ÀÚ (³²¼ºÀÇ °æ¿ì, ±ºÇÊ È¤Àº ¸éÁ¦ÀÚ)
|
|
Team Leader (B2B, ¿©ÇàÇ÷§Æû) - 2¸í |
Á÷¹«»ó¼¼ |
[´ã´ç¾÷¹«]
- ±Û·Î¹ú TOP 3 ¿©ÇàÇ÷§Æû ÇÁ·ÎÁ§Æ®
- Provide mentorship, guidance and career development to members of your team
- Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions
- Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve
analytical approaches and develop solutions
- Advocate for users within their market, partnering with global and cross-functional teams to develop global solutions
[ÀÚ°Ý¿ä°Ç]
- °æ·Â
- ¿µ¾î: Advanced & up (Professional Level)
- BPO TL °æ·Â
- Strategic thinker with strong analytical and creative problem-solving skills
- Excellent written and verbal communication skills (English & Korean)
[¿ì´ë»çÇ×]
- Experience in Travel Industry
- 2+ years of experience in a management position
|
±Ù¹«Á¶°Ç |
- ±Ù¹«Áö : Æ䳶, ¸»·¹À̽þÆ
- ±Ù¹«½Ã°£ : ÁÖ 5ÀÏ ±³´ë±Ù¹«(24/7)
- ÀÔ»çÀÏ : ÇùÀÇ
- ±Þ¿© : °æ·Âº° ÇùÀÇ
|
|
Cusomter Success Specialist (B2B, ¿©ÇàÇ÷§Æû) - 00¸í |
Á÷¹«»ó¼¼ |
[´ã´ç¾÷¹«]
- ±Û·Î¹ú TOP 3 ¿©ÇàÇ÷§Æû ÇÁ·ÎÁ§Æ®
- (ÀιٿîµåÄÝX) B2B °í°´ äÆà ¹× ¹é¿ÀÇǽº µî Áö¿ø
- °í°´ Áö¿øÀ» À§ÇÑ ÀλçÀÌÆ® ±Û·Î¹úÆÀ¿¡ Á¦¾È ¹× ¼ºñ½º ¹ßÀü µµ¸ð
[ÀÚ°Ý¿ä°Ç]
- ½ÅÀÔ ¶Ç´Â °æ·Â (°æ·Â¹«°ü)
- ¿µ¾î: Intermediate & up
- ±Û·Î¹ú °í°´ °æÇè Àü¹®°¡ (CX Expert)·ÎÀÇ ¼ºÀåÀ» ¿øÇϽô ºÐ
[¿ì´ë»çÇ×]
- ¿©Çà¾÷°è °æ·Â (È£ÅÚ & Ç×°ø)
- 1³â ÀÌ»óÀÇ BPO CS °æ·Â
|
±Ù¹«Á¶°Ç |
- ±Ù¹«Áö : Æ䳶, ¸»·¹À̽þÆ
- ±Ù¹«½Ã°£ : ÁÖ 5ÀÏ ±³´ë±Ù¹« *¾ß°£¼ö´ç º°µµ
- ÀÔ»çÀÏ : ÀÎÀçÇ® µî·Ï
- ±Þ¿© : 8100~10000RM (°æ·Âº° ÇùÀÇ)
|
|
Customer Success Specialist (B2B, ¿ÜÇ×»ç) - 1¸í |
Á÷¹«»ó¼¼ |
[´ã´ç¾÷¹«]
- ±Û·Î¹ú TOP 3 ¿ÜÇ×»ç ÇÁ·ÎÁ§Æ®
- B2B °í°´ Áö¿ø
- ±Û·Î¹ú ¼öÁØ¿¡ ¸Â´Â CX (Customer Experience)¸¦ Á¦°øÇϱâ À§ÇÑ ¼ºñ½º ¼Ö·ç¼Ç Á¦¾È
- °í°´¼º°øÀü¹®°¡·Î¼ Ŭ¶óÀ̾ðÆ®ÀÇ ºê·£µå, ¹®È ¹× °¡Ä¡¸¦ À¯ÁöÇÏ¸ç ±àÁ¤ÀûÀÌ°í Àü¹®ÀûÀΠŵµ·Î °í°´ À̽´ ´ëÀÀ
[ÀÚ°Ý¿ä°Ç]
- ½ÅÀÔ ¶Ç´Â °æ·Â (°æ·Â¹«°ü)
- ¿µ¾î: Intermediate & up
- ±Û·Î¹ú °í°´ °æÇè Àü¹®°¡ (CX Expert)·ÎÀÇ ¼ºÀåÀ» ¿øÇϽô ºÐ
- 6°³¿ù ÀÌ»óÀÇ CS °æ·Â/°æÇè
[¿ì´ë»çÇ×]
- Ç×°ø/°ü±¤ °ü·Ã Àü°øÀÚ È¤Àº ¾÷°è °æ·ÂÀÚ
- 1³â ÀÌ»óÀÇ BPO CS °æ·Â
|
±Ù¹«Á¶°Ç |
- ±Ù¹«Áö : Æ䳶, ¸»·¹À̽þÆ
- ±Ù¹«½Ã°£ : ¿ù-±Ý, 8AM~5PM
- ÀÔ»çÀÏ : 5¿ù Áß¼ø ȤÀº 6¿ù ÃÊ
- ±Þ¿© : 8100~10000RM (°æ·Âº° ÇùÀÇ)
|
|
|
Customer Success Specialist (B2B, ¼Ò¼È¹Ìµð¾î) - 5¸í |
Á÷¹«»ó¼¼ |
[´ã´ç¾÷¹«]
- ±Û·Î¹ú NO.1 ¼Ò¼È¹Ìµð¾î»ç ±¤°í ÇÁ·ÎÁ§Æ®
- (ÀιٿîµåÄÝX) B2B °í°´ Áö¿ø, äÆà 60~70% µîÀ» ÅëÇØ Àû½Ã¿¡ Á¤È®ÇÑ ¹æ¹ýÀ¸·Î °í°´»ç Ç÷§Æû¿¡ ´ëÇÑ ¼ÒºñÀÚ ¹®ÀÇ »çÇ× ÇØ°á ¹× Áö¿ø
- °í°´»çÀÇ »óÇ° ¹× Ä¿¹Â´ÏƼ ±âÁØ¿¡ ´ëÇÑ ³ôÀº ¼öÁØÀÇ ÀÌÇصµ À¯Áö
- ÀçÅñٹ« ¿É¼Ç Á¦°ø (Æ䳶 °ÅÁÖ ù±) *¼¼ºÎ»çÇ×Àº º¹¸®ÈÄ»ý ÂüÁ¶
[ÀÚ°Ý¿ä°Ç]
- ½ÅÀÔ ¶Ç´Â °æ·Â (°æ·Â¹«°ü)
- ¿µ¾î: Intermediate & up
- ±Û·Î¹ú °í°´ °æÇè Àü¹®°¡ (CX Expert)·ÎÀÇ ¼ºÀåÀ» ¿øÇϽô ºÐ
[¿ì´ë»çÇ×]
- ¼Ò¼È¹Ìµð¾î µðÁöÅÐ ±¤°í/¿Â¶óÀÎ ¸¶ÄÉÆÿ¡ ´ëÇÑ ÀÌÇصµ
- Communication/Marketing/Advertising Àü°øÀÚ
- À¯°ü °æ·Â/°æÇè ȤÀº 1³â ÀÌ»óÀÇ BPO CS °æ·Â
|
±Ù¹«Á¶°Ç |
- ±Ù¹«Áö : Æ䳶, ¸»·¹À̽þÆ
- ±Ù¹«½Ã°£ : ÁÖ 5ÀÏ
½¬ÇÁÆ® ±Ù¹«
±Ù¹«½Ã°£ : (7AM~11PM »çÀÌ ¿¬¼Ó 9½Ã°£ ±Ù¹«, 1½Ã°£ Á¡½É½Ã°£ & 30ºÐ ÈÞ½Ä)
- ÀÔ»çÀÏ : 5¿ù/6¿ù/7¿ù
- ±Þ¿© : 8100~10000RM
(°æ·Âº° ÇùÀÇ) *Àμ¾Æ¼ºê º°µµ
|
º¹¸®ÈÄ»ý
ÀüÇüÀýÂ÷
01 |
02 |
03 |
04 |
05 |
¼·ùÀüÇü |
¾î¼¼½º¸ÕÆ® |
ä¿ëÆÀ¸éÁ¢
(À¯¼±) |
½Ç¹«¸éÁ¢
(È»ó) |
¿ÀÆÛ |
* »ó±âÀÇ ¸ðÁý¿ä° ¹× ÀüÇü ÀýÂ÷´Â ȸ»ç »çÁ¤¿¡ ÀÇÇØ º¯°æµÉ ¼ö ÀÖ½À´Ï´Ù.
Á¢¼ö±â°£
¡¤Ã¤¿ë½Ã ¸¶°¨ (ä¿ëÀÌ ¿Ï·áµÉ °æ¿ì Á¶±â Á¾·áµÉ ¼ö ÀÖ½À´Ï´Ù.)
Áö¿ø¹æ¹ý
¡¤ÀÎÅ©·çÆ® ¿Â¶óÀÎ ÀÔ»çÁö¿ø
* ÃֽŠ¿µ¹® À̷¼ ù±
±âŸ»çÇ×
¡¤Á¦Ãâ¼·ù/±âÀç »çÇ×ÀÌ ÇãÀ§·Î ÆǸíµÉ °æ¿ì ä¿ëÀÌ Ãë¼ÒµÉ ¼ö ÀÖ½À´Ï´Ù.
¡¤¼·ùÇÕ°ÝÀÚ¿¡ ÇÑÇØ °³º°ÀûÀ¸·Î Å뺸µå¸± ¿¹Á¤ÀÔ´Ï´Ù.
±Ù¹«ÇüÅÂ
¡¤°è¾àÁ÷ (¸»·¹ÀÌ½Ã¾Æ ºñÀÚ ±ÔÁ¤»ó 2³â ´ÜÀ§·Î °è¾à ¿¬Àå, ºñÀÚ ÇÁ·Î¼¼½º 4~6ÁÖ ¼Ò¿ä) - 2³â