1. Position

  - Country Lean & Quality Manager 


2. Position Summary:

- Primary resource in the country for coaching / facilitating the Divisions in its Lean Transformation through the implementation of the ***** Lean System (PLS) & Quality management system.

- Delivers practical, hands-on training to associates in PLS methodology and tools to eliminate waste in all administrative, manufacturing and support functions.

- Measures and reports progress on an on-going basis related Lean/Quality KPIs (DNE Savings, Productivity, Inventory). 

- Develop annual Improvement (kaizen) Calendar working closely with Divisional/BU Leadership and Regional & Product Group Lean Managers

- Maintain the quality philosophy and Zero Defect culture for Korea Supply Chain and Operations

- Create and implement a quality plan to achieve the levels of quality established through organizational goals, customer expectations, related stakeholders and market benchmark: Select and Lead Lean & Quality priority projects and lead execution.

- Lead Korea Divisions with country level Improvement projects, including Siebel customer claims, Zero Defect Deployment and Six Sigma program.

- Enhance and improve problem-solving tools, prevention methods, quality-at-the-source and continual improvement techniques.

- Support and facilitate HPT framework: Lead key country HPT to improve business, enhance Engagement and Empower teams.

- Lead Lean & Quality priority projects from planning to execution for sustainability and continuous improvement

- Capture, Share / Deploy Best Practices, Participate in regional Lean/Quality Transformation activities


3. Scope / Key Responsibility

- Position reports to Country Managing Director of ***** Korea

- Position works closely with Asia-Pacific Group Lean & Quality Directors


[ Regarding to Lean ]

- Ensures the development of a robust Lean Future State Strategy aligned to Strategic Positioning and Win Strategy to be implemented Country-wide.

- Ensures full PLS & Quality management education and implementation in all functional areas at the division, plant, and facility level to ensure consistency and sustainability. 

- Provides leadership and direction to the Division & Country Staff. Works with Division/Country staff and Plant level management on Lean implementation using ****** Lean Systems as the principal tool.

- Facilitate and Coach General Manger/Value Stream 5day Kaizens at each division / Business Units yielding any target Savings for each event.

- Follow-up and Review of Sustenance of Kaizens, capture best practices for horizontal deployment of learnings.

- Support to setup Kaizen Promotion Office (Site Tracking Boards, Team Improvement and Value Stream Boards) at each site.

- Drive Kaizen events & HPT across Korea divisions including sales organization

- Communicates the status of all Lean efforts to the AP Group/Product Group Lean Manager

- Develops and manages the Lean resources in Korea, where appropriate.

- Champion for Coach country High Performance initiative. Drive for Engagement and Higher performance.

- Shares Best Practice methods and ideas with AP Group/Product Group Lean Manager.

[ Regarding to Quality ]

- Oversees the effective documentation and implementation of the quality management system to assure compliance with customer and regulatory requirements and the standards set by company.

- Implements the performance measurements necessary to effectively evaluate organizational performance and trends in product quality, services, customer satisfaction and the cost of poor quality.

- Design and maintain a standard Defect Reporting process for SC aligned with local divisions: Driving and working with teams in Korea for all possible Zero defect saving.

- Lead continuous improvement of claim process, driving the divisions to actively engage at early phase of failure analysis, on site check or verification, problem solving and corrective action, to ensure 100% of customer satisfaction on 8D reporting and solutions.

- Regular key customers visit or communication to understand VOC and take actions accordingly.


4. Qualification:

- More than 10 years experience in Lean and Quality Tools, Systems in both Manufacturing and Non-Manufacturing areas.

- Hands on Experience in coaching and Facilitating Kaizen/Rapid Improvement Events.

- Lean Certification, Certification by the American Society for Quality (ASQ) as a Certified Quality Engineer (CQE), Certified Six Sigma Black Belt (CSSBB), or Certified Quality Manager (CQMgr) is preferred.

- Thorough knowledge of International Standard ISO 9001 Quality Management Systems (ISO/TS 16949 as applicable for automotive sector) is mandatory.

- Experience with quality improvement tools and techniques (i.e., Lean, Six Sigma, Statistical Process Control, and Failure Mode & Effects Analysis).

- Good verbal & written communication and coaching skills.


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