Company : Swatch Group Korea

Department : OMEGA

Job Title : Sales Coordinator

Job Level : Associate

Reporting Line: Retail Manager of OMEGA

OMEGA is a prestigious Swiss luxury watch brand known for its rich history, precision, and iconic collections. With a commitment to quality and innovation, OMEGA offers a range of exquisite timepieces, including the renowned Speedmaster, Seamaster, Constellation, and De Ville. Their watches are associated with significant moments, such as being the official timekeeper for the Olympics. OMEGA's craftsmanship and precision make it a highly sought-after brand worldwide.

Key Responsibilities

Product Merchandising:

• Coordinate product orders with OMEGA HQ for local channels.
• Allocate products to local retail and wholesale based on business priorities and received orders.
• Manage accurate product information across various systems.
• Optimize sales through efficient product transfers between boutiques.

Inventory Management:

• Monitor inventory in local warehouse and POS, including phase-out products.
• Responsively address inquiries about inventory availability and product specifics.

Sales Estimation/Closing:

• Gather and consolidate monthly sales targets from channel managers for accurate estimations.
• Verify and finalize monthly sales figures to ensure data precision.
• Generate payment requests and tax invoices for retail POS.

Customer Service (CS) Support:

• Identify defective products and collaborate with CS team to coordinate maintenance.

Sales Support:

• Issue tax invoices as needed for customers.
• Maintain and update sales and customer records accurately.
• Provide detailed product-level sales information for reporting.
• Assist in developing business plans, supporting brand and channel managers.
• Aid in administrative tasks related to events and cost management.

Employee Sales - Special Sales:

• Efficiently manage employee orders, payments, and deliveries.
• Collaborate with the wholesale manager on "special sales" initiatives.

Reporting:

• Regularly maintain and update daily and weekly sales reports.

Qualifications

• Bachelor's degree in a related field.
• 1 to 3 years’ experience in retail industry, preferably within Watch & Jewelry sector.
• Cross-departmental collaboration experience in order fulfillment and customer service contexts.
• Strong clerical skills with proficient computing and data entry abilities.
• Attention to detail and excellent communication skills.
• Effective communication in both Korean and English.
• Knowledge of office systems, technology, office administration, and management.
• Proficieny in Microsoft Office, including Outlook, Excel, and Word.