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Private Clients & High Jewelry 

Sr. Executive~Manager 

- Global FMCG Brand

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Private Clients High Jewelry Sr. Executive~Manager  Sr. Executive~Manager - Global FMCG retail brand


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O Grow and develop the High Jewelry Clients portfolio and sales
- Support the sales strategy for High Jewelry business and achieve sales & profitability targets with store teams
- Support High Jewelry events through the cooperation with relevant functions (Retail, Marketing, MD, Omni channel and Stores)
- Support to maximize high ticket sales opportunities through personalized client outreach and events participation
- Consistently and accurately capture relevant clients¡¯ information for outreach and loyalty building
- Work with other teams to curate unique programs for High Jewelry clients and upgrade lower tiers

O Clients Development and Prospecting
- Support the strategic planning and revamping client relation programs
- Understand and deepen relationships with assigned portfolio client list
- Coordinate the development and follow up of action plans related to High Jewelry activities
- Plan and execute clients to foster stronger relationships and build deeper loyalty for our brand
- Establish the implementation and management the various client engagement activities (VIP treatment, Gift program, Clienteling tool, etc) and measure the results
- Prospect right networks to cultivate new high jewelry clients

O Team work & Development
- Support and collaborate with Retail, Training, Marketing, Omni channel team execute on action plan and achieve sales target
- Continuous develop ideas and recognition tools to motivate PCHJ team\
- Develop with Retail and PCHJ team members on action plan to enlarge and engage top tier clients
- Self-motivated, Curious, Cultured


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- University Graduate or more

- 5+ years in sales support experience within a retailer (Luxury retailer experience is preferred) focusing on High End Client

- Demonstrate high sense of luxury lifestyle

- Previous experience in High End Clients Relations/facing roles

- Proficient English skills

- Driven, energetic and independent

- Strong negotiation skills with excellent verbal and written communication and interpersonal skills in

- Experience for clienteling programs

- Working experience in global luxury organization

- Jewelry & Watch industry experience

- Solid knowledge base on gemstone, jewelry and timepieces – GIA Certification is a plus


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