[´ã´ç¾÷¹«] - Review and streamline operational processes and provide guidelines to boutiques - Conduct regular boutique visits to ensure the retail operations are following Company guidelines and enhance operation process in boutique - Build strong collaborations with Boutique Managers, BOH teams and business stakeholders to maintain operational excellence including operational budget and expense control - Conduct various projects that are related to retail operations including Boutique opening, closure, renovation, popup, OSV etc. and ensure the planned timeline are met - Manage BOH design and give qualitative feedback to vendor to maximize operation efficiency and stock capacity by reflecting boutique manager¡¯s comments - Manage process to ensure all office supplies and equipment are well prepared - Manage overall process for searching locations, managing contract, construction, and maintenance for external storage / outside storage - Set operation team¡¯s R&R by considering operation HC and business size while communicating with boutique managers to stabilize boutique operation - Monitor & review boutique operation teams¡¯ performance with boutique managers and provide guidance to team to optimize efficiency - Plan and implement various training program that are related to retail operations team - Keep strong relationship with external vendors and monitor the service quality of vendors for improvement plans
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- Minimum
5 years of relevant working experience with at least 3-4 years at supervisory
level in luxury retail industry - Bachelor¡¯s
degree or above in Business Administration or related discipline
- Fluent in English and Korean
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