Retail Training Manager-±Û·Î¹ú ÃÖ°íÀÇ ¸íÇ°ÆÐ¼Ç ºê·£µå»ç
´ã´ç¾÷¹« - - Design, develop and conduct training programs relating to brand knowledge, collections, selling ceremony etc to frontline and office staff
- - Inspire, motivate, train the field sales force via in-store and digital coaching, especially on areas of selling skills & product knowledge and selling ceremonies for retail excellence goal across APAC
- - Deliver effective in-person training and establish close relationships with retail department in order to assess ongoing training needs
- - Conduct induction with new joiners and work with Store Managers to ensure smooth onboarding journey
- - Delivery of training programs with local adaptation to meet the unique needs from retail, not limit to new store openings, product knowledge, CRM, selling skills training, local & regional workshops
- - Conduct in store coaching to Retail team to ensure high standards of customer service and knowledge to support them to meet their objectives
- - Work closely with APAC regional office in the preparation and monitoring of the Training budget to ensure necessary resources available for implementation of training initiatives & programs
ÀÚ°Ý¿ä°Ç - - At least 7 years of experience in retail or hospitality environment, preferably in luxury
- - Great presentation and public speaking as well as interpersonal skills
- - Candidates who are Certified Trainers will be advantageous
- - Self-motivated and takes initiative
- - Strong MS Office skills (especially Excel & PowerPoint)
- - Fluent in Korean & English
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- - À̸ÞÀÏ : associate@dreamhr.com******@*******.***
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