MISSION

 

Manage and monitoring of all activities involved in providing operation support to stores in retail & DFS according with Global Retail policies, process, activities and indications, in co-operation with Retail Operations Corporate function.

 

 

MAIN RESPONSIBILITIES

 

The main responsibilities of an Operation Manager are the following:

 

• Drive operational excellence being accountable for efficiency and accuracy of day-to-day Back of House procedures and processes

• Guarantee proper organization and accessibility of merchandise in the floor and the Stock Room in accordance with Montblanc directives and procedures

• Plan, undertake and be accountable for all aspects of inventory operations, monitoring loss[1]prevention and inventory discrepancies.

• Collect all data needed to have a clear understanding of all operations policies and procedures, in preparation to train colleagues and new hires.

• Collaborate the activities for new store opening or relocation, ensuring the coordination among the different actors involved

• Support store project team, by onsite inspection, in space and stockroom design, control IT supply, coordinate operative system and web tools training to store managers and staff members

• Ensure a correct understanding and execution of all the retail procedure

• Plan annual budget and manage all expense for store operation

 

 

REQUIREMENT

 

• Excellent communication skills

• Proficient in Excel, Word and PowerPoint

• At least 7 years working experience in retail business

• Pro-active, sense of responsibility for store operation

• Positive attitude

• Ability to learn and retain information quickly

• Experience in retail operation

 

REPORTING LINE

 

Direct report to Montblanc Korea Managing Director