[´ã´ç¾÷¹«] ¤ý To define engineering requirements of customer¡¯s Source Request and to share it with HQ and to provide HQ¡¯s feedbacks to customers after discussion with HQ. ¤ýTo support Korean customers for the application of our products of Brake System, Air Disc Brake, Actuator and Pneumatic Valves. ¤ýTo identify potential problem between customer expectations and current products limitations. ¤ýTo collect and inspect line/field claims. ¤ýTo participate in customer quality issues and communicates with company plant quality to manage customer complaints. ¤ýTo take a lead of customer communication for engineering changes and 4M changes. ¤ýTo build up customer relationship through providing engineering and quality supports to customer. ¤ýTo report to the Head of KB-Korea CVS in general, and technical proposals have to be approved by division engineering in HQ. ¤ýTo provide Weekly and Monthly report to the leader of the organization. ¤ýTo collect and provide customer expectations, market status and competitors¡¯ products information to Sales & Marketing. ¤ýWork with company plant quality to support Korean customers for quality area.
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