Key responsibilities of position (Job Description)

Execute selected service of our 360º service portfolio on standard products.

• Servicing, troubleshooting, and commissioning of Decanter centrifuge & High-speed separators.
• Responsible for executing maintenance and minor repairs on standard products at customer site
• Investigate and resolve technical problems on standard products at customer site
• Preparation of the service job to execute / resolve at the shortest possible time
• Follow up on actions and promises made to customers
• Write service report on site and get it signed by the customer
• Update service execution IT system with relevant information
• Report unsafe practices, incidents and work for continuous improvement
• Capture Installed Base on site and communicate sales opportunities to sales organization
• Proactive recommendation to customers for purchase of spares
• Execute service in our Service Centers if required

Requirement

• Valid driver’s license required with Clean driving record. Willingness to work outdoors(over 80% of traveling), on the road, at unusual hours
• Experience with High-speed separators and Decanter centrifuge machines.
• Experience in Brewing, Wastewater, Rendering, Oil & Gas applications
• Preferred minimum 2-3 years’ experience in field service engineer
• Junior college degree or equivalent.
• Intermediate communication in English
• Has an Outgoing, Sociability, Responsibility personalities

About us

With the purpose of accelerating success for our customer, people and planet, Alfa Laval has developed products since 1883. Alfa Laval is today a world leader within the key technology areas of heat transfer, separation, and fluid handling. Our company was founded on a single brilliant invention, and innovation remains at the heart of everything we do. With more than 3700 patents, we provide worldwide solutions in areas that are vital to society both today and for the future.

As a member of our team, you thrive in a truly diverse and inclusive workplace based on care and empowerment. You are here to make a difference. Constantly building bridges to the future with sustainable solutions that have an impact on our planet’s most urgent problems. Making the world a better place. Every day.