At DuPont, we are working on things that matter; whether it’s providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric vehicles, or protecting workers around the world.
If you would like to be a part of a premier multi-industrial company that is delivering sustainable solutions that bring real purpose and value, of a company with collaborative spirit because it believes that we work best when we work together as a team and values the diversity of thought, then DuPont is the company for you!
WHY JOIN US?
Our purpose is to empower the world with essential innovations to thrive. We work on things that matter!
Have the Opportunity to chart your own course, challenge yourself, and acquire new capabilities to build a rewarding and fulfilling career. We reward employees with competitive pay and incentives to recognize skills, competencies, and contributions to business results.
Get to Experience a collaborative environment where teamwork is celebrated with flexibility that enhances balance and an inclusive atmosphere that is welcoming to all!
Get to know our Purpose and make it yours by bringing innovations to market that improve the world, share a commitment to sustainability that makes our planet better and give back to communities in which we work and live.
DuPont is looking for a Field Service Engineer in CMP business group, Electronic & Industrials.
Would you like to be a part of a CMP sales team that is creating a rapid growth of DuPont CMP business? You will be a trusted engineer to your customer and internal stakeholders.
You will Enjoy
work with Account Management to determine where the opportunity fits within the scope of our ability to engage, given available resources (align supplier strengths to meet the customer needs).
Communicates to manage technical and customer support issues affecting the DuPont’s CMP products and customer’s perception of the company
Along with Account Management, develop Customer Improvement Plans (CIP) and work with customers to accomplish the agreed upon technical portions of the CIP
For technical related issues, define the issue. Understand the customer process, this will include working with the customer to determine root cause and attempt to isolate whether issues are product related, or due to other external contributing factors
Along with Technical Services, communicate and work with the customer throughout the resolution process
When necessary for issue resolution, coordinate product or process studies to troubleshoot the issue. This may include polishing, analysis, special testing, etc.
Functions between the customer, service center(s), sales force, business units and manufacturing by establishing effective channels of communication; communicates complex technical issues in verbal, written or presentation formats
Your Qualifications:
BS or MS degree required in a chemistry related or materials field
3 years of experience with semiconductor processes; Chemical, Mechanical & Polishing (CMP) process knowledge.
Minimum 5 years Semiconductor Industry experience and CMP process engineer experience preferred
Presentation skills and ability to speak to large groups and answering technical questions from experts in the CMP field.
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DuPont is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information.