Job Title: CORP. SCM -  E-Commerce Operations Specialist

A DAY IN THE LIFE:

Ensure E-commerce orders from various platforms are processed seamlessly through OMS, accurately fulfilled, and delivered to customers on time, and inventory and sales are accurately recorded in SAP.

1. E-Com Operation 

-Experience in B2C e/m-Commerce site maintenance or online marketing is preferred.

-Ability to solve problems in detail and suggest resolutions.

-Manage daily E-Commerce KPI Dashboard (Orders, Claims, Cancellations, etc.)

-Manage the day-to-day operations of E-commerce orders.

-Oversee inventory management and fulfillment processes.

-Ensure master data, promotion data, and information on the events are well-updated in the OMS. 

-Find ways to optimize the E-commerce supply chain and tools further 

2. System Expertise/Knowledge

-Enhance OMS functions by collaborating with local and Zone IT

-Follow up on OMS issues and resolve them by collaborating with local and Zone IT

-Monitor and report E-commerce operations KPI and Dashboard

-Data analysis, generating knowledge and insights to drive growth.

-Competent in using MS Office applications.

-Plan and Conduct the UAT Test

-Conducted online site QA for new projects, system enhancement, and redesign.

-Work collaboratively with HQ, Customer Service, and IT team and prepare BRD

-Participate in meeting calls and follow-up E2E tests to monitor all digital journeys of the site. 

 

 

WHO YOU ARE:

-Education: University graduate

-Years of experience: Min. 1~5 years of professional experience in SCM(Operation) E-Com operation

-Specific Career Experience : 

   -eCommerce operations with a minimum of 1 year of experience

   -Strong understanding of E-commerce platforms and technology

   -Proficiency in using the Order Management System

   -Knowledge of supply chain and logistics, including experience in managing inventory, order fulfillment & shipping, would be helpful for the role

 -Language: Fluent in both Korean and English

 -Other Skills

   -Able to communicate and collaborate with DC admins, E-Com Specialists, Zone IT

   -Attention to detail and organizational skills

    -Excellent problem-solving and decision-making abilities

 

WE ARE ENGAGED & COMMITTED:

We’re committed to guaranteeing inclusive recruitment processes and to advocating for hiring and promoting each candidate in an ethical and equitable way.

The Group strictly prohibits discrimination against any applicant for employment because of the individual’s gender identity or expression, sexual orientation, visible and/or invisible disabilities, socio-economic and/or multicultural origins, health conditions, age, religion or any other characteristics protected by law.

We are proud to be an equal opportunity employer.

(*Please attach your updated Eng. resume when you apply.)