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[¿Ü±¹°è] Field Service Engineer - 1³â ÀÌ»ó

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Field Service Engineer

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- Assemble a packaging machine from a single part to final testing
- Analyze the problem, detect issues, and track root causes
- Suggest fixes and improvements
- Generate technical procedures, plans and engineering documentation
- Lead the testing and product quality assurance
- Cooperate with service engineer to improve the machine efficiency, and provide the supporting if the machine has issue in customer side.
- Work with project manager to control the machine refurbishment schedule, check with account manager and adjust the schedule if needs.
- Create processes / provide insights into how to deliver effective and efficient machines in a fast-growing market
- Responsible for installation, trouble shooting, maintenance, modification, finetune with high standard quality for both program and mechanical
- Provide technical training and technical support to customer
- Develop the preventive maintenance plan and work with customer for the spare parts stocking
- Closely work with account manager to continue to improve the customer satisfaction

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- Be willing to learn and progress 

- Previous experience as a Service Engineer, Test Engineer or similar role 

- Hands-on experience 

- Strong analytical and problem-solving skills with team-working spirit 

- Ability to use hand tools, power tools, and basic machinery 

- 1 years field service working experience, include machine installation and commissioning experiences, prefer beverage / food / dairy product industrial background. 

- Automation or engineering background with bachelor¡¯s degree 

- Advanced electrical engineering skills for servo driven, PLC, MLC out-placed equipment (beverage packaging machines) 

- Advanced mechanical skills 

- Experience using Reliability tools such as Failure Modes and Effects Analysis (FMEA), Reliability Centered Maintenance (RCM), and Root Cause Analysis (RCA) is preferred 

- Can speak and write in English. 

- Good communication skills 

- Self-motivated and interesting in technical job 

- Having driving license 


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