ä¿ëȸ»ç : ¿Ü±¹°è ±Û·Î¹ú it ÄÁ¼³Æûç±Ù¹«È¸»ç : ¿Ü±¹°è ¹ÝµµÃ¼ ¼Ö·ç¼Ç ȸ»ç±Ù¹«Áö : ¼¿ï °³²Á¶°Ç : 1³â °è¾àÁ÷ (±â°£¿¬Àå °¡´É)ó¿ì : ÇùÀÇ 1 Role End User Computing - Desktop2 Required Technical Skill Set : Windows 7 & 10, Outlook, Apple OS, User Mobile devices.3 ¿ä±¸°æ·Â ±â°£ : 5³â ¹Ì¸¸ Desired Competencies (Technical/Behavioral Competency)• Deploying packaged software to assets using enterprise deployment tools.• Assists field engineers with Tier 2 level support of client devices/applications.• Deploys patches, software updates, and anti-virus updates to client devices.• Provides Tier 2 level support of non-PC devices (PDAs, Tablets, etc.).• Remote support for all Operating Systems errors (Windows XP, Windows 7, Apple OS).• Remote Support for all VPN access issues. • Dual Language (Local and English)Role descriptions / Expectations from the Role 1 Handling and troubleshooting day to day issues end users' computers, applications and mail issues.2 Client devices issues – patching, software updates, mobile devices.3 Terminal server profile issues and VPN issues.