Overview

Microsoft Industry Solutions Delivery is a global organization hosting over 6,000 strategic sellers, industry and security experts, elite engineers, world-class data scientists and architects, consultants, and delivery specialists. Together with our partners, we help Microsoft’s most strategic customers worldwide to address their specific challenges and provide comprehensive and industry-specific solutions that meet their unique needs.  
  
Our organization is at the forefront of innovation, driving value across the entirety of the customers’ digital and AI transformation journey through repeatable and customized cutting-edge solutions powered by Microsoft Cloud and AI. We take pride in embodying Microsoft's mission of empowerment, promoting a growth mindset, inspiring excellence, and fostering a culture of inclusivity where everyone is encouraged to share their unique perspectives and be their authentic selves. By joining our team, you'll have the opportunity to contribute to life-changing innovations that impact billions of people worldwide.  
 
The Solution Architect  manager provides support for their team in gathering and propagating customer/partner insights to help shape and form both the definition and ongoing execution of the project. Holds teams accountable for leveraging existing architecture approaches to achieve Microsoft's agreed commitments to the customer/partner and developing new solutions to scale across multiple customers/partners and markets. Guides team in defining and documenting the architecture. Collaborates with the other managers to jointly drive project/technical governance of the design, build, and deployment into use of proof of concepts and pilots. Guides team in working with the business sponsor and customer/partner stakeholders (e.g., Business users, Enterprise Architects, Security Team, Operations Team) to gather and ratify requirements and constraints. Leads team in collaborating to understand the business solution/problem. Creates a culture and clarity around technical insights and escalations, and ensures broad sets of projects move forward. Generates new and/or improvements to existing intellectual property. Provides their team with a holistic perspective of customer/partner challenges, industry trends, and competitor architectures to allow team members to engage with customers/partners, demonstrate Microsoft's value, and develop counter strategy. In addition, this role has people management responsibilities including driving employee growth and development, executing projects, and managing performance 

Qualifications

 

Required Qualifications (RQs) 

  • Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND 8+ years experience in technology solutions, practice development, architecture, consulting, and/or technology domain (e.g., Security)
    • OR Master's Degree in Computer Science, Information Technology, Engineering, or related field AND 6+ years experience in technology solutions, practice development, architecture, consulting, and/or technology domain (e.g., Security
    • OR equivalent experience 
       

Preferred Qualifications (PQs) 

  • Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND 12+ years experience in technology solutions, practice development, architecture, consulting, and/or technology domain (e.g., Security)
    • OR Master's Degree in Computer Science, Information Technology, Engineering, or related field AND 8+ years experience in technology solutions, practice development, architecture, consulting, and/or technology domain (e.g., Security)
    • OR equivalent experience 
  • 6+ years technical sales experience
  • 6+ years project management experience
  • 2+ years managing multiple projects or portfolios
    • 1+ year(s) experience leading blended, multidisciplinary teams
  • Proficiency in Korean and English languages, with the ability to speak and write fluently. 

 

Responsibilities

 
  • You will hold teams accountable for mapping architecture and digital transformation solutions to customer/partner business goals and supports them in working with customer/partner stakeholders (e.g., Enterprise Architects, Security Team, Development Team, Operations Team) and business sponsor to socialize both the business solution and the project approach.
  • You will drive internal advocacy by facilitating insight sharing with Product Engineering teams, and providing guidance through escalation, acceleration, and prioritization.
  • You will guide the team in cost-based and technology-based discussions to explain the architecture in terms of its build, deployment, and ongoing operational use to determine customer appetite for the business solution and promote a business-value approach that values return on investment (ROI) and customer costs-savings over technical ease of execution.
  • You will ensure the team builds and documents a realistically costed, advanced/complex solution approach and that issues and blockers are addressed by the appropriate groups.
  • You will connect gaps and patterns across business and technology areas to drive changes and/or the re-use of intellectual property and recommend practices in both pre-sales and delivery.
  • You will an advisor to external stakeholders and provide direction to facilitate relationships between others and coach your team to use evidence-based arguments that articulate complex concepts in a simple manner to respectfully challenge Microsoft and customers/partners when a decision or course of action will not produce optimal results.
  • You will foster community sharing of stories and leveraging of pre-existing resources by encouraging and empowering team to share learnings and by establishing a cadence to calibrate on challenges and trends that impact the team across the subsidiary level as well as participate in external architect community events (e.g., conferences, seminars, technical meetups, Webcasts, blogs, hackathons) and share learnings with internal team. 

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