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[Mohegan INSPIRE Entertainment Resort]

The Mohegan INSPIRE Entertainment Resort is the next-generation entertainment resort in Asia and a global tourism destination, offering a wide range of premium facilities and attractions all in one place. It features three luxury hotel towers with a total of 1,200 rooms, the largest foreigner-only casino gaming facilities in Korea, the country's first multi-purpose arena with a seating capacity of 15,000 for K-pop and global artist performances, a convention center with flexible spaces, a large-scale dome-shaped indoor water park for year-round use, outdoor theme parks, a variety of global shopping brands, diverse dining options from high-end to street food, and cutting-edge entertainment elements. With its distinctive facilities and diverse entertainment options, INSPIRE will provide an unforgettable experience for visitors of all ages.

[Spirit of Aquai]  

The "Spirit of Aquai," which represents the culture of Mohegan, is the shared behaviors and values that connect all Mohegan company members.

Welcoming

We wholeheartedly welcome team members, guests, and partners as part of the INSPIRE family.

Building Relationship 

We build long-term trust relationships by providing special experiences to team members, guests and partners.

Mutual Respect 

We mutually respect team members, guests, and partners.

Cooperation 

We cooperate with team members, guests, and partners.

INSPIRE sincerely welcomes team members who will work joyfully and demonstrate their capabilities as part of the Mohegan family, in accordance with the Spirit of Aquai.

-Be INSPIRED- 

Official Promotional Video (30”) : https://www.youtube.com/watch?v=uP9HPxJ3E9s 

(INSPIRE : An Invitation to Unfamiliar Inspiration)

- Official Website: https://www.inspirekorea.com/

- LinkedIn Page: https://www.linkedin.com/company/inspireer

- Mohegan Official Website: https://mohegangaming.com/

[HR Talk]

Applicants should have an understanding / knowledge of craps games and at least 6 years of dealer experience. This position involves global communication, so we prefer candidates who can communicate their opinions clearly and confidently, even if they are not fluent in the language.

[Position] Pit Supervisor - Craps

Position Summary

- Responsible for the Supervision of the Casino Operation within an assigned area.

- The Pit Supervisor will ensure that the highest standards of efficiency, guest service, and security are met in accordance with the company's policies and procedures and the directives as set down in the Casino Operations Manual.

- The Pit Supervisor are expected to perform these duties to the highest standards of efficiency, guest service and integrity. In order to consistently exceed guest expectations and provide the highest levels of product and services, additional duties and responsibilities may be assigned as needed.

Primary Duties and Responsibilities

• Ensure all of the Dealers follow the directives as set down in the Casino Operations Manual.

• Observes activity on the casino floor and watches for dishonest activity by dealers and/or players.

• Monitor junkets, house players and high rollers maintaining rating records.

• Ensure that the Dealers are performing their duties to the highest standards.

• Alerts security for removal of players suspected of cheating or counting cards.

• Answers general questions about the casino or a specific game.

• Addresses complaints concerning dealers or other casino staff.

• Maintains cordial relations with customers and calms disruptive customers.

• Maintains an orderly and inviting atmosphere on the casino floor.

Qualifications

• Solid understanding of craps game is mandatory

• Practices and promotes Outstanding Guest Service, to both internal as well as external guests

• Minimum of 5 years Casino experience preferred.

• Courteous and professional manner.

• Excellent communication and interpersonal skills.

• Excellent customer service skills.

• Ability to handle unexpected or unpleasant situations calmly and in a professional manner.

• Knowledge of various casino games.

• Foreign language skills are preferred.

Physical Demands and Work Environment

• Must be able to respond calmly and make rational decisions when required.

• Must be able to listen and respond to visual and aural cues.

• Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality.

• Operational Work Environment.

• Be able to work in a fast-paced work environment with frequent interruptions.

• Based on Operational requirements, be able to work flexible hours including days, evenings, weekends, and holiday periods.

•This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with this job.  INSPIRE Integrated Resort reserves the right to make changes to the above job description whenever necessary

[How to apply for the position]

Submit the resume via Linkedln or Workday.

[Application Notes]

In accordance with the “Fair Recruitment Procedure Act” :

1) Certificates, degrees, and other supporting documents will be requested later in the process.

2) Please do not include personal information such as resident registration numbers or family details in your resume.

3) People with disabilities and veterans will receive preferential treatment (proof to be provided later)

*The company does not ask for or require any irrelevant personal information during the recruitment process in accordance with the Fair Recruitment Procedure Ac. *

[Recruitment Schedule]

April 17th 2024 – Open Until filled

* If you do not receive the result of document screening within 30 days of applying, it will be considered a rejection. Final results will be announced through the company’s recruitment page after the selection process is complete.

[Recruitment Process]

Document Screening – Recruiter Interview – Business Interview (at least 2 rounds) – Reference Check – On-Boarding

(The Recruitment process may be added or modified depending on the situation.)

[Notes for Recruitment Agency Personnel]

Inspire Integrated Resort Co.,Ltd., does not accept the assistance of unsolicited recruitment agencies (headhunters, search firms, etc.) for the open positions. Any resumes submitted by recruitment agencies without a valid written request will be considered the company’s property. Even if there is an existing contract with the recruitment agency, the agency will only be eligible for a commission if the position was directly requested in writing, otherwise no commission will be paid for candidates the agency has recommended and the company has hired.

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